Senior Product Delivery Associate

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Consumer Banking Account Opening, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Drafts and documents detailed project plans in collaboration with the Product Manager, ensuring alignment with project objectives
• Communicates project plans to all relevant stakeholders, ensuring clarity and understand of roles, responsibilities and timelines
• Coordinates with team members and other departments to ensure resources are allocated according to the documented project plan
• Tracks project progress against the documented plan, identifying any deviations and reporting them to the Product Manager
• Provides regular updates to stakeholders on project status, changes, and any issues that may impact delivery
• Maintains a log of project issues and works with the Product Manager to resolve them efficiently
• Analyzes project outcomes and documentation to identify areas for improvement in future project planning and execution

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Excellent verbal and written communication skills to effectively convey project plans, updates, and requirements to diverse stakeholders
• Proven ability to build and maintain strong relationships with stakeholders at all levels, ensuring their engagement and support.
• Demonstrated leadership skills, with the ability to motivate and guide cross-functional teams towards achieving project goals.
• Familiarity with project management tools and software (e.g., JIRA, Align, Microsoft Excel, Confluence, SharePoint) to effectively manage and track project progress
• Strong attention to detail to ensure accuracy and quality in project documentation and deliverables

• Developed knowledge of the product development life cycle
• Experience in the consumer banking or financial services industry
• Experience with Deposit Account origination process is preferred
• Demonstrated ability to incorporate customer feedback and insights into product delivery processes to enhance customer satisfaction