Senior Product Associate
Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Product Associate in Card Data Product, you will be responsible for program management, coordinating cross-functional workstreams, tracking milestones, and ensuring timely delivery of reporting initiatives. You will also play a key role designing, developing, and maintaining trackers, dashboards and reports that provide actionable insights to business stakeholders.This role blends strong technical visualization skills with the ability to manage stakeholders, drive alignment, and deliver structured outcomes in a fast-paced environment.
You will partner closely with business analysts, data engineers, senior leaders, and cross-functional teams to translate complex data into clear, compelling visual narratives. You will own the end-to-end reporting lifecycle - from requirements gathering and data validation through dashboard design, deployment, and ongoing optimization. In parallel, you will support program management activities by maintaining project plans, facilitating status reviews, managing risks and dependencies, and ensuring transparency across all stakeholders.
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Job Responsibilities
- Drive end-to-end program management for reporting and analytics initiatives - from requirements gathering and planning through delivery and optimization - ensuring milestones are met, risks are escalated, and stakeholders are kept informed.
- Design and maintain Tableau dashboards and visualizations that support business reporting, executive reviews, and operational decision-making, partnering with data engineering teams to ensure data accuracy and integrity.
- Familiarity with Agile methodologies and tooling including Jira for backlog management, sprint planning, and deliverable tracking, and Confluence for project documentation, knowledge bases, and team collaboration.
- Define, track, and report on OKRs (Objectives and Key Results) to align team efforts with organizational goals and ensure accountability for key outcomes.
- Coordinate across multiple workstreams and cross-functional teams - including data engineering, business analytics, and technology - to ensure seamless and timely delivery.
- Gather and translate business requirements into intuitive dashboard designs, standardized reporting templates, and consistent metrics definitions across the reporting portfolio.
- Build strong relationships with business stakeholders, data owners, and technology partners, communicating complex data insights clearly to both technical and non-technical audiences, including senior leadership.
- Prepare executive-level progress updates and summaries for leadership reviews, and drive process improvements in reporting workflows and program governance.
- Engage with colleagues across time zones (US / India), demonstrating flexibility, strong communication skills, and the ability to influence and align diverse stakeholders.
Required Qualifications, Capabilities, and Skills
- 3+ years of experience or equivalent expertise in data analytics, reporting, dashboard development, or a related field.
- Strong proficiency in Tableau (Desktop and Server), including experience building complex, interactive dashboards from large datasets.
- Demonstrated project or program management skills, with experience managing timelines, dependencies, and cross-functional deliverables.
- Proven ability to gather requirements from diverse stakeholders and translate them into clear, actionable reporting solutions.
- Solid understanding of data concepts including data modeling, data pipelines, and data quality principles.
- Structured thinker and effective communicator with excellent written and verbal communication skills.
- Strong time management skills, with the ability to multitask, prioritize competing demands, and work under pressure.
- Understanding of agile methodologies and experience working within agile or iterative delivery frameworks.
Preferred Qualifications, Capabilities, and Skills
- Experience with additional BI and analytics tools beyond Tableau (e.g., Alteryx, Power BI).
- Experience with Jira, Confluence. Familiarity with scrum and agile methodologies
- Basic working knowledge of SQL for data validation and troubleshooting purposes.
- Experience with program management tools such as Jira, Confluence, or MS Project.
- Experience creating executive-level reporting packages and presenting insights to senior stakeholders.
- Familiarity with data environments such as Snowflake, AWS S3, or Databricks is a plus.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion