Senior Lead Site Reliability Engineer- ETS Network
1 month ago• Plano, TX
Jersey City, NJ
Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.
As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the enterprise technology, Electronic Trading Services team , you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.
Job Responsibilities
- Creates and delivers high quality designs, roadmaps, and program charters alongside the engineering team
- Acts as a key resource and mentor for technologists in your area seeking advice on technical and business issues, and serves as a culture carrier and site reliability adoption champion for your team
- Collaborates with others to create and implement observability and reliability designs for complex systems which are robust, stable, and do not incur additional toil or technical debt
- Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning (e.g., incident/post-incident analysis and requirements traceability), validating outputs and handling operational data according to sensitivity and security requirements.
- Apply technical expertise and problem-solving methodologies to projects of moderate scope and Drive workstreams or projects involving one or more infrastructure engineering technologies
- Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
- Make significant contributions to JPMorganChase's site reliability community via internal forums, communities of practice, guilds, and conferences
- Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., testing/validation automation and production readiness), ensuring traceability/auditability, resiliency, and security controls.
- Execute creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
- Consider upstream and downstream data, systems, and technical implications, advising on mitigation actions
- Collaborate with other platforms to architect and implement changes that resolve issues and modernize technology processes
Want more jobs like this?
Get Science and Engineering jobs in Plano, TX delivered to your inbox every week.
Required qualifications, capabilities, and skills
Strong communication skills and a desire to mentor and educate others on site reliability engineering principles and practices
Preferred qualifications, capabilities, and skills
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Client-provided location(s): Plano, TX, Jersey City, NJ
Job ID: JPMorgan-210755369
Employment Type: FULL_TIME
Posted: 2026-06-18T19:36:16
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion