Senior Associate Digital Client Service - Data Analytics & BI

Build your career in Data Analytics, Controls, and Reconciliation working in the world's most innovative bank which values creativity and excellence.

As the Senior Associate Digital Client Service - Data Analytics & BI within the Data Analytics, Controls, and Reconciliation team, you will lead the management of large-scale data sets, oversee reconciliation processes, and enhance audit readiness. You will have the opportunity to implement automation solutions using Alteryx, Python, and Tableau, promote process excellence, and ensure our operations are robust and compliant.

We offer leadership opportunities in transformative projects, a collaborative and inclusive environment, access to advanced technologies, and strong support for professional development and career growth.

Job Responsibilities

• Perform advanced data mining and analytics to deliver actionable business insights.
• Design, build, and test data visualizations and dashboards tailored to business needs.
• Collaborate with Product Owners and Operations to translate business requirements into technical solutions.
• Lead and mentor the reconciliation team, ensuring timely and accurate completion of activities.
• Develop and implement robust control frameworks for data integrity and compliance.
• Proactively identify and mitigate risks through root cause analysis and process improvement.
• Serve as the primary contact for internal and external audits, managing all audit processes.
• Ensure adherence to governance, compliance, and documentation standards.
• Drive automation and process optimization using Alteryx, Python, and Tableau.
• Build strong partnerships with teams, manage stakeholder expectations, and report KPIs.
• Work as part of an agile team, contributing to sprint planning, reviews, and retrospectives.

• Bachelor's or Master's degree in Finance, Accounting, Data Science, or a related discipline.
• 10+ years of progressive experience in reconciliation, controls, and audit management within a complex, fast-paced environment
• Proven expertise in Alteryx, Python, and Tableau for automation, analytics, and reporting.
• Strong understanding of process governance, risk management, and compliance frameworks.
• Demonstrated ability to lead teams, drive performance, and manage multiple priorities.
• Exceptional communication, analytical, and problem-solving skills.
• Experience in developing and managing dashboards and metrics for executive reporting.

• Experience in banking, financial services, or a shared services environment.
• Exposure to additional automation or analytics tools (e.g., SQL, Power BI, R).
• Background in audit, risk management, or quality assurance.
• Professional certifications (e.g., CPA, CISA, FRM, Six Sigma) are a plus.