Senior Associate Accessibility Specialist Tester
Join the Digital Accessibility Team as a Senior Accessibility Specialist and embark on a rewarding career path where you will play a crucial role in conformance testing for web pages. This role offers you the opportunity to showcase your skills in verifying adherence to the W3C WCAG 2.1 standards and compliance with the Americans with Disabilities Act, Section 508, and other accessibility related laws. Be part of a team that values your expertise and commitment to enhancing web accessibility.
As a Senior Associate Accessibility Specialist Tester in the Web Production team, you will play a crucial role in facilitating conformance testing for web pages. Your responsibilities will include verifying compliance with the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 standards and ensuring adherence to the Americans with Disabilities Act, Section 508, and other laws related to accessibility. This position offers the chance to experiment with new concepts, act as a subject matter expert for the wider team and work closely with our partners. Your enthusiasm for digital accessibility, excellent communication abilities, and understanding of current accessibility standards will be vital for your success in this role.
Want more jobs like this?
Get jobs in Chicago, IL delivered to your inbox every week.
Job Responsibilities
- Facilitate and perform comprehensive accessibility testing for customer-facing web pages across multiple projects, following robust processes and thorough documentation.
- Verify adherence to WCAG 2.1 standards and ensure compliance with ADA, Section 508, and other accessibility laws.
- Collaborate with partners to discuss defects and recommend solutions, including design improvements, CMS entries, and high-level code guidance.
- Report WCAG failures and create necessary documentation.
- Serve as a subject matter expert, experiment with new concepts, and work closely with cross-functional teams.
Required qualifications, capabilities, and skills
- 3+ years in quality assurance, including system testing, test planning, coordination, defect resolution, and use of ALM or JIRA.
- Demonstrated success driving accessibility in digital, customer-facing initiatives.
- In-depth knowledge of accessibility standards (WCAG 2.2, ADA, Section 508, CVAA).
- Broad familiarity with digital assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, CCA).
- Experience with accessibility on at least one platform, with exposure to other platforms such as Web accessibility (Windows, macOS), Mobile accessibility (Android, iOS), Video and digital media
- Proficiency in WAI-ARIA, HTML, CSS, and JavaScript as they relate to accessibility.
- Good communication, critical thinking, and creative problem-solving skills.
- Ability to work independently or as part of a team, with or without direct supervision.
- High attention to detail and ability to work with urgency.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion