Securities Services - Senior Business Analyst - Associate
Yesterday• Hong Kong
Join a Securities Services Cross-Product Transformation team that partners closely with Operations to define and deliver scalable, resilient platforms. As a Senior Associate Business Analyst, you will translate user requirements from Securities Services Operations into precise functional requirements and help shape technical solution designs with engineering and architecture. You will rigorously maintain the boundary between user requirements, functional requirements, and technical solution design, ensuring end-to-end traceability and auditability. In addition, you will learn and utilize the firm's latest approved AI capabilities, track external AI trends, and facilitate large-scale, governed AI rollouts across Operations, without directly developing automation code or pilots.
Key Responsibilities:
- Partner with Global Custody, Fund Services, Middle Office, and other product lines to elicit user requirements, target outcomes, and SLAs; run workshops/interviews to capture current-state and pain points.
- Author and maintain a layered requirements stack including user requirements, functional requirements, and technical solution design inputs, and ensure obtain consensus across stakeholders
- Create and maintain as-is/to-be process models (BPMN), define control points and exception handling aligned to cutoffs and client SLAs; specify upstream/downstream integrations
- Establish end-to-end traceability from requirements to epics/stories, tests, and releases; enforce taxonomy, versioning, and change control; define testable acceptance criteria and support UAT/defect triage.
- Learn and utilize the firm's latest approved AI capabilities; define AI-specific functional requirements (guardrails, evaluation, HITL) and design inputs (inference integration, observability).
Required qualifications, capabilities, and skills:
- 6-9 years' Business Analysis/Product Analysis experience in Securities Services or related capital markets.
- Demonstrated domain knowledge in at least two product areas
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Preferred qualifications, capabilities, and skills:
- Exposure to event-driven architectures, microservices, and streaming; experience with exceptions workflows and control/operations dashboards.
- Experience supporting business-wide AI adoption (playbooks, change management); familiarity with data governance, entitlements, operational resilience, and records management.
- Certifications such as CBAP/BCS BA; relevant AI/ML coursework a plus.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Client-provided location(s): Hong Kong
Job ID: JPMorgan-210735602
Employment Type: FULL_TIME
Posted: 2026-04-14T19:20:33
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion