Risk Management - Strategy & Execution - Senior Associate

Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Risk Strategy Execution and Control Associate in the Consumer Card Risk Strategies team, you support the change management lifecycle for strategy initiatives and ensure all control points are satisfied. You help us improve the end-to-end customer experience and strengthen controls around credit decisions and regulatory adherence. You will participate in projects, report findings, and coordinate responses for audits and internal reviews. This includes request submission, prioritization, control development and addressing operational readiness needs for new initiatives across the Consumer Card Risk Strategies groups. Initiatives can be inclusive of strategy updates, resolving system or strategies issues and process and control improvements.

We will provide you opportunities to report on findings and to provide status updates to management. Additionally, we will provide you opportunities to coordinate information and responses related to Audit, both internal and external, as well other review oriented internal groups such as Controls Testing and Executive Office.

Job Responsibilities

• Partner with strategy owners to ensure compliance with change management standards and documentation requirements for the intake process, strategy documentation updates, and governance package adherence
• Partner with strategy owners and key stakeholders to design solutions that meet the target criteria
• Coordinate change management for initiatives impacting multiple strategies
• Analyze exceptions from control reports to determine root cause and drive solution
• Oversee Bureau subscriber codes owned by Consumer Risk
• Manage Risk owned letters
• Manage critical issues using escalation protocols to resolve issues
• Package results and findings to be presented in monthly business updates

• Bachelor's degree required
• Minimum 5 years' experience in the credit card industry,
• Ability to work independently and operate with a high sense of urgency
• Strong problem solving and organization skills
• Ability to multi-task in a constantly changing environment, demonstrates a positive can - do attitude
• Strong PC skills including PowerPoint and Excel
• Excellent oral and written communication skills, including thorough documentation that ensures we are in an audit ready state at all times and aligned with controls, legal obligations, and regulatory requirements.
• Excellent interpersonal and communication skills necessary to work effectively with all levels of the organization and with geographically distributed teams

• Prefer experience in Credit Risk, Operations and/or Lending