Quantitative Analytics Director - Point-of-Sale Capabilities
Join the Point-of-Sale Fraud team and drive innovative capabilities to combat Point-of-Sale fraud on Chase Credit and Debit Cards. Be part of a forward-thinking group focused on advanced analytics, machine learning, and fraud decision platforms. Collaborate with business partners to deliver impactful solutions and support Chase's strategic growth. Experience career development in a dynamic, high-impact environment. Help shape the future of fraud prevention at one of the world's leading financial institutions.
As Quantitative Analytics Director on the Point-of-Sale Capabilities team, you will lead a team of analysts dedicated to preventing transactional fraud on Chase Credit and Debit Cards. You will drive the development of advanced fraud controls, leveraging big data, machine learning, and innovative analytic techniques. The role requires collaboration with Product, Operations, IT, and Risk Management to deliver effective fraud mitigation capabilities. You will identify and execute on opportunities to improve fraud models and analytic capabilities. This position offers the opportunity to make a significant impact on fraud prevention and business outcomes.
You will manage the full Point-of-Sale Fraud capabilities function, coaching a team of quantitative analysts in designing and implementing fraud tools and capabilities. The role involves synthesizing complex data, identifying business opportunities, and communicating findings to senior management. You will partner with various Product leads to support key projects, bank growth initiatives, and platform upgrade activities. Your leadership will foster a strong culture of controls and operational excellence. The position challenges you to analyze big data, understand complex systems, and lead large-scale projects.
Job Responsibilities
- Lead and coach a team of quantitative analysts focused on Point-of-Sale fraud tools and capabilities
- Manage the full Point-of-Sale Fraud capabilities function, identifying and executing improvement opportunities
- Develop and implement advanced analytics and machine learning models to prevent transactional fraud on Chase Credit and Debit Cards
- Collaborate with Product, Operations, IT, and Risk Management to drive fraud-based design and support key initiatives
- Identify business opportunities through complex analysis, data mining, and synthesis of findings
- Ensure data integrity and transform raw data into actionable management information
- Communicate clearly and concisely with business partners and senior management
- Drive large-scale projects to enhance fraud decision platforms and technology capabilities
- Promote a strong culture of controls and operational risk management
- Advance analytic techniques and identify new data sources to improve fraud models
- Support strategic vision and growth initiatives for Chase Credit and Debit Card portfolios
Required Qualifications, Capabilities, and Skills
- Bachelor's degree (or related work experience) in a quantitative discipline in a financial services organization
- 8+ years of experience in fraud, risk, payments, or a related field
- Proven track record in solving business problems and/or project management
- Well-organized, structured approach with ability to achieve tight timelines on complex deliverables
- Advanced understanding of Python, SAS, and SQL
- Ability to query large amounts of data and transform raw data into actionable insights
- Strong communication and interpersonal skills
- Experience interacting with individuals across departments and with senior-level executives
- Experience in developing and interpreting advanced analytics and machine learning models
- Demonstrated ability to lead and coach teams
- Experience in operational risk and controls within financial services
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Preferred Qualifications, Capabilities, and Skills
- Master's degree (or related work experience) in a quantitative discipline, preferably in a financial services organization
- Experience with transactional fraud prevention
- Experience with big data platforms and advanced analytic tools
- Experience supporting strategic growth initiatives
- Strong problem-solving and critical thinking skills
- Experience in cross-functional project leadership
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion