Public Relations & Communications Senior Associate

The Chase Card and Connected Commerce Communications team is looking for a communications pro with expertise in building compelling stories, bringing to life impactful communications/PR campaigns, and engaging with press and influencers. We're looking for someone who is intellectually curious and passionate about communications and can critically consider the 360 integrated marketing/communications approach, develop and execute breakthrough campaigns and tell compelling stories with a fresh, modern and human voice across a range of channels. And have some fun along the way.

As a Public Relations & Communications Senior Associate within the Consumer & Community Banking (CCB) Communications team, you will be a member of a high-performing team that communicates with honesty, authenticity and empathy. Reporting to the Head of External Communications for Branded Card, you will be part of a team supporting the #1 credit card issuer in the US. You will collaborate closely with other members of the Card and Connected Commerce External Communications team on 360 integrated marketing / communications campaigns for the Card business, with a focus on the Sapphire credit card portfolio. Culture is important to us, and we are looking for a self-starter, a detail-oriented individual who values teamwork as much as we do.

Job responsibilities

• Assist with developing, presenting and executing strategic and tactical communications/public relations campaigns that lead business outcomes
• Collaborate with internal and external Chase marketing support teams (events, social, brand/advertising, video, content), functional groups (e.g., Legal, Controls), business leaders, external partners and support agencies to execute campaigns and tell a holistic story across a variety of channels
• Conduct proactive media outreach, assist with earned influencer engagement programs and manage media and influencers at cardmember events and experiences
• Draft a variety of communications materials, from media pitches to press releases to social media posts / responses
• Help to oversee and collaborate with communications/PR agency on campaign planning, execution and measurement
• Protect and enhance the reputation of the firm - both externally and among employees
• Coordinate with internal communications team members to pull through meaningful storylines within Chase
• Require domestic travel

• 4+ years of experience in a communications/PR or marketing role
• Proven experience in proactive and reactive media relations, and proactively executing public relations campaigns that resulted in positive press coverage and supported business results
• Experience working in social media management and with influencers; fluency across social media and other multi-media channels, including in managing social media messaging
• Experience working in the financial services, credit cards, travel or consumer product industries; subject matter expertise in financial, lifestyle press and consumer PR
• Excellent writing and editing skills; experience building meaningful narratives and storylines
• Strong relationship building and collaborative decision-making skills; the ability to inspire confidence from, and to collaborate closely with teams, internal stakeholders / senior leaders and external partners
• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company
• High level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking accountability / accepting responsibility
• Must be able to demonstrate speed, flexibility and adaptability. We need a go-getter who can prioritize and manage multiple projects and has the ability to deliver on tight deadlines - and sometimes outside traditional business hours.
• Executive presence and presentation skills; negotiation and influencing skills

• Experience working in a large company
• Experience in a PR agency setting
• Executive communications experience - consulting directly with an executive/leaders
• Experience working on an integrated marketing team