Product Manager -Vice President - Card Pricing
The Card Pricing Product Manager will contribute to the way we manage the disclosed credit card terms on a customer's account by partnering with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. This position sits within the Marketing, Growth & Innovation organization of Card Services, a key business within Chase's Consumer & Community Banking group.
As a Product Manager in Card Pricing, you will have accountability of delivering across the full product lifecycle and be responsible for leading and executing on key initiatives. This will be achieved by collaborating across teams within the Credit Card organization to understand business requirements, defining the requirements in partnership with software engineers and other functional teams, and then driving them through build, test, and deployment. You will also help direct the product's backlog prioritization and ensure proper documentation for a strong control environment.
Job Responsibilities
- Lead and support initiatives by collecting user requirements and feedback from business partners and project leads in formal and informal settings.
- Operate as a Subject Matter Expert on an area product owned system.
- Own Epics and Stories to deliver features fulfilling the project goals, including writing and refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead on sequencing;
- Identify potential project roadblocks, bottlenecks, and dependencies by understanding how the multiple project teams interact with one another
- Exercise strong analytical and problem-solving skills to get deep into customer journeys and product impacts, as well as manage competing priorities
- Partner and collaborate across functional teams (e.g., product, tech, data, and design) for successful and timely project execution
- Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer
- Partner across product and technology to create test plans for developed capabilities with an automation mindset
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Required qualifications, capabilities, and skills
- 8+ years of product work experience in product development or related field
- Demonstrated ability to collaborate with functional areas to drive successful and timely project execution
- Proven ability to operate within Agile methodology
- Expertise in agile processes and principles; experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
- Experience influencing others, directly or indirectly, in a fast-paced, collaborative, and cross-functional environment
- Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)
- Experience in fintech or financial services industry
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion