Product Director - Event & Engagement - Executive Director

As an Executive Director of Event Services on the Product Experience (PX) Global Banking & Payments Core Services Team, you will lead the strategic vision, development, and delivery of innovative event and engagement solutions. You will partner across a highly matrixed organization to drive business outcomes, enhance user experiences, and support the diverse needs of front office, marketing, and event planning teams.

Job Responsibilities

• Own and lead the Event Services roadmap and book of work, aligning priorities to business outcomes, dependencies, and timelines
• Lead and mentor a team of Product Managers fostering shared ownership and high performance
• Manage a product team supporting multiple personas-including front office, marketing, and event planners-by understanding their needs and pain points, and tailoring solutions accordingly
• Collaborate with Sales, Event Planners, Marketing, Tech and UX, content designers, and product teams to build best-in-class experiences, facilitate discovery sessions, reimagine processes, and set strategic transformation targets and drive go-to-market strategies and successful launches
• Drive cross-functional collaboration across CIB product teams, business lines, core services, technology, design, marketing, events, controls, and data functions to deliver integrated solutions
• Oversee backlog management, story creation, and sprint prioritization for a global technology team, working closely with technology leadership
• Manage stakeholder relationships with senior leaders, providing regular product updates, preparing executive-level presentations and demos, and clearly communicating progress, risks, and dependencies
• Thrive in a highly matrixed organization, effectively partnering across multiple teams and functions to achieve shared goals

Required qualifications, capabilities & skills

• 10+ years of experience in product ownership or product management in enterprise/B2B settings, with hands-on agile execution (Scrum/Kanban), strong story writing, and backlog management skills
• 5 years of experience managing distributed or non-co-located teams
• Proven leadership in driving cross-functional initiatives, influencing senior leadership, and driving measurable business outcomes
• Excellent collaboration skills with technology, product, design teams and executive stakeholders
• Experience defining platform requirements for complex, global organizations and creating go to market strategies for multiple personas and lines of business
• Strategic thinking, strong analytical and problem-solving abilities, and comfort making data-driven trade-offs and setting measurable success criteria
• Excellent communication and stakeholder management skills; confident presenting to senior audiences, simplifying complex topics, and partnering effectively with Risk, Legal, and Controls
• Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment
• Experience with Event Platform (Stova), Marketing Automation and/or Engagement platforms (e.g., Salesforce Marketing Cloud, Marketo, Salesforce, Street Context, LinkedIn, Adobe)
• Proficiency with Jira and Confluence (or equivalent tools), with disciplined documentation practices

Preferred qualifications, capabilities & skills

• Experience evaluating and managing third-party partnerships and vendor relationships to strengthen the product ecosystem
• Experience building and delivering AI/ML services
• Experience in financial services industry, CRM capabilities and events
• Experience in global organizations or matrixed environments
• Experience with JIRA and agile methodology

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

Client-provided location(s): New York, NY, Chicago, IL, Plano, TX

Job ID: JPMorgan-210703152

Employment Type: FULL_TIME

Posted: 2026-02-05T19:08:41