Product Delivery Manager - Asset Management Operations

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. This role provides an opportunity to be at the forefront of product delivery and change initiatives, marking a significant step in your career growth and innovation journey.

As a Product Delivery Manager in Asset Management, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-functional teams, build key relationships, and enable the product to continuously deliver value. Our Reengineering Investment Operations (RIO) team is continuing JPMorgan's Asset Management's history of innovation to transformation and simplify our customer's experience and provide industry leading solutions.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Organize project deliverables and activities in accordance with the strategic direction and goals of the organization, evaluate method to assess program strengths and identify areas of improvements, manage a team with diverse array of talents and responsibilities, produce accurate and timely reporting of program status throughout its life cycle as well as analyze program risks
• Engage effectively across teams to take a leading role partnering with operations and technology in defining and executing our strategy
• Lead operations, technology and key stakeholders on delivery of a key initiative while leveraging project management and agile methodology
• Influence change and enhance controls while taking the initiative to motivate and deliver with minimal supervision

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• In depth knowledge of Asset Management or Investment management products, services, market instruments and conventions
• Experience with large program management and working with multiple teams
• Ability to manage different complex stakeholder map including senior stakeholders in the Business (i.e Portfolio Managers, Traders, Risk Management), Technology, Operations, Legal and Compliance
• Strong understanding of agile software development methodologies, values, and procedures
• Must be able to concisely explain complex issues and possess a strong written and oral communication skills and be able to present to senior management
• Knowledge of Investment Management operations lifecycle for Asset Management products, including derivatives, fixed income, cash management and corporate actions
• Analytical skills with experience in using objective data to shape recommendations

• Proficient knowledge of the product development life cycle, design, and data analytics
• Knowledge of Fund Accounting platforms and operating models
• Experience with MS Office Applications (Excel / PowerPoint) and Alteryx
• Proficient in designing Business Process Modeling (BPM) and Business Decision Modeling (BDM)