Product Delivery Associate

Home Loan Product Delivery plays a crucial role in transforming ideas into functional products, while navigating through complex challenges and work across the organization to enable the product to continuously deliver value, while gaining skills and experience to grow within your role. We are focused on building the future of Chase's test automation and test management capabilities.

As Product Delivery Associate within the Home Lending Product Delivery Team, you are at the center of keeping our Products and lines of business strong and resilient. Our culture in Product Delivery is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

The Product Delivery function at JPMorgan Chase embraces a product-driven way of working. Our intention is to build products that our customers love and that work for our businesses. The Home Lending Product Delivery organization plays an important role in driving our transformation. The organization leads our efforts to identify outcomes, goals, and measures of success across all our products, applying agile principles, continuous discovery, and a common set of data architecture and delivery tools.

The Home Lending Product Delivery team is seeking a highly effective and innovative person to join us. Your responsibilities will encompass test planning and execution, along with functional, end-to-end, and regression testing. You will collaborate with Product, Business Partners and Technology teams to ensure business processes and user interactions function as intended, effectively minimizing post-launch risks.

Job responsibilities

• Understand the intent of a business requirement
• Formulate test approach and test plan and detailing the dependencies and risk involved
• Execute business scenario in UAT environment
• Partner and collaborate with stakeholders for clarifying queries and sharing the testing status
• Ensure testing artifacts are updated and saved as appropriate
• Reconcile test results from different tests and different groups
• Incorporate process enhancements related to tools and practices to unlock greater efficiencies and effectiveness
• Partner with UAT Manager/Lead to ensure that testing readiness and testing execution milestones are completed
• Assist in helping to facilitate the quality testing practices in support of various products

Required qualifications, capabilities, and skills

• 3+ years of UAT experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
• Ability to prioritize and manage time efficiently
• Collaborative mindset with experience working across teams
• Excellent problem solving and decision-making skills
• Exceptional analytical skills, including root cause analysis
• Experience in JIRA process, understanding of the process flow and creation of the task
• Experience with Microsoft Office, Confluence, qTest tool
• Experience with Agile and waterfall software development methodologies
• Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnerships
• Intellectual curiosity with a proven ability to learn quickly. High degree of initiative, self-direction, and ability to work well under pressure

Preferred Qualifications, Capabilities, and Skills

• Experience in Home Lending functions
• Desire to innovate and improve processes

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.

Client-provided location(s): Plano, TX

Job ID: JPMorgan-210692061

Employment Type: FULL_TIME

Posted: 2026-02-18T19:06:28