Product Associate - International Pay
Join us as we transform Human Resources into a product-driven organization focused on delivering exceptional, personalized experiences. As part of our HR Product Organization, you'll help shape the future of employee journeys across the firm. You'll have the opportunity to innovate, collaborate with diverse teams, and make a meaningful impact on our global workforce. If you're passionate about building products that people love and thrive in a dynamic environment, we want you on our team.
Job Summary:
As a Product Associate in the International Pay team within HR Global Operations, you will drive the evolution and sustainment of our global payroll platforms and processes. You will play a key role in optimizing the end-to-end experience for employees, managers, and HR professionals worldwide. You will collaborate with stakeholders to deliver technology solutions that simplify, personalize, and digitize the employee experience. Your work will directly impact the reliability and effectiveness of payroll operations for over 260,000 employees globally.
Job Responsibilities:
- Represent the International Pay Product Team and own the end-to-end stakeholder experience
- Collect business requirements and translate them into a prioritized product backlog
- Craft user stories for technology teams, referencing AI agentic workflows, orchestration layers, and payroll integrations
- Partner with cross-functional teams to conduct impact analysis and drive product success
- Ensure the reliability, accuracy, and effectiveness of payroll platforms and integrations
- Write test scenarios and cases, and partner with business users to execute testing
- Identify solutions to business challenges using data, process, and digital assets
- Maintain and optimize the ADP Global View solution and its integration with Oracle HCM
- Collaborate to advance analytics insights and simplify technology infrastructure
- Communicate product vision and updates to stakeholders
- Foster a customer-obsessed culture focused on delivering frictionless experiences
Required Qualifications, Capabilities, and Skills:
- Experience in payroll or as a product owner in a global organization
- Ability to maintain a product backlog and write user stories and epics
- Understanding of end-to-end payroll processes or experience implementing ADP Global View
- Ability to write and execute test scenarios and cases with business users
- Skill in identifying solutions using data, process, and digital tools
- Proven ability to drive concepts to execution
- Strong organizational, interpersonal, and communication skills
- Ability to multitask and manage parallel tasks effectively
- Proactive, accountable, and detail-oriented work ethic
- Ability to create and maintain Figma designs
- Customer-focused mindset with a passion for creating seamless experiences
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Preferred Qualifications, Capabilities, and Skills:
- Experience with AI agentic workflows in payroll or HR technology
- Familiarity with Oracle HCM payroll elements, integrations, and reporting modules
- Experience with orchestration layers and payroll interface solutions
- Background in analytics or process simplification initiatives
- Experience supporting large-scale HR transformation programs
- Knowledge of global payroll compliance and best practices
- Experience working in agile, product-driven environments
Why Join Us?
Be part of a team that is redefining how HR delivers value to employees and the business. You'll have the chance to innovate, grow your career, and make a real difference in the lives of colleagues around the world. Join us and help shape the future of work at JPMorgan Chase.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion