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JPMorgan Chase

Payments Lifecycle Manager/Associate I

3 days ago• Mumbai, India

Join our team and shape the future of digital payments. Be at the forefront of revolutionizing payment operations, driving efficiency, and enhancing our financial systems. Unlock your potential and make a meaningful impact in a fast-paced and innovative environment.

As a Payment Lifecycle Manager I within Payments Operations, you will play a pivotal role in enhancing our payment operations framework by streamlining processes, implementing new technologies, and developing operational functions. You will manage payment processing across various products, ensuring smooth fund transfers and reconciling purchase and sales options, futures, or securities, while leveraging your proficiency in automation, cybersecurity, and anti-fraud awareness to ensure security and efficiency. Your ability to manage stakeholders, influence decisions, and handle conflicts will drive mutually beneficial outcomes, and your strategic planning skills will guide our direction and resource allocation decisions. Additionally, your proficiency in AI/ML will be utilized to solve complex problems and enhance processes, applying your knowledge in market product and process improvement to optimize operations.

Job responsibilities

  • Lead teams responsible for operational processes within the payments lifecycle by setting priorities, directing workflows, and monitoring performance against established metrics.
  • Oversee payment processing operations, setting daily production goals, delegating work, and implementing action plans to achieve strategic priorities, high productivity, quality, and enhanced client experience.
  • Manage cash payment and securities settlement and monitoring/approval functions that affect and control credit and intra-day exposure for a portfolio of clients, products and currencies.
  • Apply sound operational and credit risk management principles, judgment, research and investigation to support process and to manage credit exposures/ decision approvals within respective approval authority.
  • Understand and support operational control and regulatory reporting requirements
  • Work with Operations and Client Services to manage client payment relationships
  • Inform aligned Credit Risk and ORM partners about client portfolio activity, issues and provide line sizing recommendations.
  • Liaise with key stakeholders including Credit, Relationship Managers, Product Management and Operations regarding client credit limits/arrangement recommendations to support clients' activities.
  • Actively participate in client and country crisis management risk mitigation actions including Rapid Exposure Drills (RED) with Credit and Relationship Managers and support business resiliency planning.
  • Engage as a subject matter expert for payment systems and processes.
  • Participate in projects that relate to TAG core functions as requested by management (e.g. Assist with the development of the Global Funds Control (GFC), Exposure Control Module (ECM), iCRD, and any other systems that function with credit controls).
    • Required qualifications, capabilities, and skills

    • Ability to apply a commercial and growth mindset to adapt to fast-paced operations environments and new business initiatives, leveraging strong interpersonal skills for collaboration.
    • Experience in Risk, Operations, TS or CFS Client Service, Middle Office or product management.
    • Experience working on Global Funds Control (GFC)
    • PC literate with proficiency in MS Outlook, MS Word and MS Excel.
    • Strong interpersonal and team working skills, Ability to communicate effectively
    • Flexibility to work on Bank holidays when required. This role is based in Mumbai & is in the WHEM hours

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    Preferred qualifications, capabilities, and skills

    • Knowledge of one or more systems iCRD and ECM is preferred
    • Knowledge of securities clearance/processing, custody and/or foreign exchange and multicurrency services would be desirable.
    • Knowledge of AI/ML tools & their applications in business
    • Working knowledge of Alteryx, etc tools & how they can be used for automation to reduce manual intervention


    ABOUT US

    JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

    ABOUT THE TEAM

    J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

    Client-provided location(s): Mumbai, India
    Job ID: JPMorgan-210697970
    Employment Type: FULL_TIME
    Posted: 2026-01-08T19:05:21

    Perks and Benefits

    • Health and Wellness

      • Parental Benefits

        • Work Flexibility

          • Office Life and Perks

            • Vacation and Time Off

              • Financial and Retirement

                • Professional Development

                  • Diversity and Inclusion