Payments Investment Governance - Delivery & Execution Demand Management - Associate

Join our collaborative environment, where you'll contribute to our strategy and make an impact on planning, investing, and delivering products.

As an Associate on the Investment governance, Delivery & Execution team, you will be responsible for aggregating and analyzing requests between the Payments organization and other parts of JPMs for new products and features. You will also support related Investment Governance responsibilities across the strategy, planning, execution, and commercialization phases of digital product lifecycle.

The Payments Investment Governance (IG) team plays an important role within the Payments line of business by guiding the planning, investment, and delivery of new Payments products and features. The IG team guides Product, Technology, and Commercialization teams in defining investments in new products and features that align with senior leaders' vision and strategy, and then guides those teams on tracking product delivery and commercialization activities. The work of the IG team impacts that of over 125 Payments products, $1.6B of investment, 100+ Product Business Managers and 9k technologists.

Job responsibilities

• Lead a unified, product-centric Payments Investment Governance process that delivers strategic alignment, investment transparency, and discipline in execution & delivery to empower accountable ownership across the Payments portfolio and accelerate value realization for the organization
• Establish and evolve a standardized operating model, governance forums, and processes to achieve continuous quarterly investment planning and performance tracking
• Align delivery requirements through a well-orchestrated process that optimizes the management of our resources with full transparency between people, initiatives and financials, and accelerates delivery on our strategic priorities
• Ensure requests are clear and complete and ready for review and prioritization by executives.
• Track status, manage dependencies across lines of business, and alert leaders to issues or delays with delivery.
• Request and deliver work- tracked in multiple systems, including a in-house planning platform, Jira and Jira Align
• Contribute to playbooks and training materials for partner LOBs on Align standards and dependency practices
• Facilitate forums to align decisions and remove bottlenecks; synthesize status and decision logs for leadership
• Roll-out and execute Enterprise Transformation efforts across Product, Technology and Sales verticals to drive operating model enhancements and portfolio optimization

Required qualifications, capabilities, and skills

• 2+ years in product/portfolio operations, Agile delivery, or program management in complex, cross‑LOB environments
• Hands‑on experience with backlog tools (Jira, Jira Align) and portfolio governance artifacts; confident with initiative/dependency modeling and hygiene practices
• Strong stakeholder engagement: synthesize input from leadership, product owners, and delivery teams into clear priorities and plans
• Analytical rigor (Excel/Sheets), data quality discipline, and comfort building transparent dashboards or summaries
• Excellent written/verbal communication, including executive-quality slide decks; ability to publish concise updates and facilitate decision forums

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): New York, NY

Job ID: JPMorgan-210722025

Employment Type: FULL_TIME

Posted: 2026-03-10T19:55:46