Operations Strategy and Transformation, Vice President

Are you a strong team player looking for an opportunity to further expand your exposure with one of the world's most innovative banks? We are looking for a highly motivated individual to support our Private Banking business where we serve the complex wealth management needs of our ultra-high net worth clients across the world.

As an Operations Strategy and Transformation Vice President within the Private Banking Operations team, you will lead and deliver change that moves us from incremental improvements to scalable, data and technology enabled operating models. You will translate complex operational information and priorities into clear narratives and decisions that align leaders and drive measurable outcomes. You will also collaborate across operations, technology, client-facing teams, and risk to connect data, platforms, and artificial intelligence to practical improvements in client experience, efficiency, and control.

Job responsibilities

• Lead the design and delivery of the transformation roadmap for Private Banking Operations across Asia.
• Translate operational and portfolio data into concise, executive-ready insights to inform decisions on efficiency, risk, and client outcomes.
• Identify and prioritize high-impact automation and artificial intelligence use cases that improve straight‑through processing and productivity.
• Establish and maintain governance, performance measures, and transparent reporting to track outcomes end to end.
• Partner with stakeholders across Operations, Technology, client-facing teams, and Risk to align priorities and remove delivery blockers.
• Harmonize operating models across booking centers and support location strategy execution.
• Embed planning, change management, and benefits realization practices to sustain outcomes.
• Communicate strategy, progress, risks, and opportunities clearly to stakeholders at all levels.

Required qualifications, capabilities, and skills

• Bachelor's degree in business, finance, technology, or a related field.
• Minimum 10 years of experience in management consulting, operations transformation, or strategic program delivery within financial services.
• Experience leading business and operating model transformations from design through implementation with documented benefits.
• Experience applying automation, artificial intelligence, and advanced analytics to operational challenges (i.e. process automation and straight‑through processing improvements).
• Understanding of private banking operations across the trade life cycle and operational risk controls.
• Ability to synthesize complex analysis into concise, action‑oriented materials for senior audiences.
• Experience establishing governance, performance measures, and reporting for transformation programs.
• Experience working across functions and regions to align stakeholders and drive delivery.

Preferred qualifications, capabilities, and skills

• People management experience is an advantage as this role will need to manage task force.
• Experience in private banking operations across the trade life cycle and operational risk controls.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Client-provided location(s): Singapore

Job ID: JPMorgan-210720712

Employment Type: FULL_TIME

Posted: 2026-03-10T19:55:45