Operations - KYC Client Onboarding - Associate
The Wholesale KYC Operation (WKO) team is a global team with locations in major locations such as New York, Delaware, London, Bournemouth, Hong Kong, Singapore and China. The team owns the end to end onboarding and periodic record renewals process which involves working closely with internal stakeholders to serve as a single point. The team functions in close partnership with Sales, Operations, Credit, Legal and Compliance to ensure efficient and timely on boarding/record renewal. WKO plays a critical role in introducing new clients to our organization as well as ensuring full due diligence is done with respect to new and existing relationships. This team is responsible for the enforcement of controls associated with Know Your Client (KYC) and Anti Money Laundering (AML) regulatory requirements.
The role will consolidate the KYC profile and will ensure that all KYC and AML policies are adhered to and will be responsible for conducting reviews of client's documentation stored in internal repositories and publicly available information, initiating the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business.
The successful candidate will be responsible for managing the end to end onboarding process, delivering a high level of client service and relationship management.
The chosen individual will be the single point of contact for the Client during their onboarding and renewals process. They will effectively manage internal stakeholders, prioritize the pipeline through to completion, and facilitate operational performance reviews and metrics to continue to improve the client's experience with JPM.
Job responsibilities
• Manage the client on-boarding and renewal process
• Reviews KYC records submitted by KYC Analyst for accuracy / completeness / compliance with AML, Local and Corporate Due Diligence requirements.
• Identifies and communicates outstanding requirements or potential issues to KYC Analyst in a timely manner.
• Review and validate documents supporting evidence to the KYC record in the system.
• Liaises with Quality Assurance and Compliance during the Onboarding process.
• Provide guidance and oversight to Onboarding team with respect to policies, priorities and procedures
• Liaise with team leads within country and region to facilitate knowledge sharing
• Identify and execute process improvements and provide support on key process and technology initiatives
• Supports Onboarding Manager's overall LOB engagement strategy by working with a specific Front Office sub-LOB to develop strong partnerships, escalate issues, and eliminate roadblocks.
• Coordinates case prioritization, capacity planning, and assign cases to team members. Includes organizing engagement with Front Office by client families, across new onboardings and renewals.
Want more jobs like this?
Get jobs in Shanghai, China delivered to your inbox every week.
• Teamwork with other supporting areas such as Legal, Compliance, Internal Controls, Technology, Client Services, as well as with other Regional and Global Client Onboarding teams. Provide operational support to supply audit/compliance/regulatory with documentation/analysis.
• Identify and apply regulatory requirements of the different applicable jurisdictions and internal procedures.
• Calls and respective escalation of issues, prioritization of closures by risk and due date.
• General understanding of and execute AML (Anti money laundering) policies and internal procedures, in accordance with local and global principles. Study of legal and commercial documents, in order to understand client's activity, structure, and risk associated.
• Ensure Standard Operating Procedures are updated reflecting the latest procedures.
• Prepare data or reports as required by regulatory and senior management needs related to clients.
Required qualifications, capabilities, and skills
• Fluent in written and spoken English and Mandarin.
• University graduate with minimum 5-10 years relevant banking experience.
• Strong interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business heads and senior managers.
• Sound knowledge on KYC / client onboarding, familiar with corporate and regulatory developments on AML.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion