New Account Screening Strategy Lead

As part of the Consumer and Community Banking (CCB) Fraud Strategy team, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in CCB Fraud Strategy is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

The team leverages analytics to develop strategies and actions that balance the tradeoff amongst fraud losses, operational expenses driven by fraud strategies, and customer impacts from fraud prevention efforts. The manager will also be responsible for working closely with the fraud product team to deliver best-in-class fraud fighting capabilities to protect our customers. The role requires close partnership with consumer and business banking, operations, technology, and product teams.

Job Responsibilities

• Mentor and develop a team of analysts, managing their book of work to deliver on business objectives.
• Develop new creative solutions to challenges presented by new account fraud activity, leveraging outside-the-box thinking.
• Work with large amounts of complex data to monitor and uncover behaviors and trends in fraudulent activity, especially in the retail acquisition space.
• Communicate complex data and insights into a clear story for team members and senior leaders.
• Collaborate with cross-functional teams to deliver on joint priorities that keep the firm and our customers safe from fraud while supporting business growth.
• Design requirements and work with technical business partners to develop and implement new fraud fighting products (such as machine learning models) using agile design methodology.
• Manage diverse tasks and respond to emerging issues in the new account screening space.

Required Qualifications, Capabilities, and Skills

• At least 7 years of professional experience, with experience in fraud strategy, strategic analytics, or data science preferred.
• Expert analytical, interpretive, and problem-solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas.
• Ability to compress large amounts of data into short and concise presentations with sound business conclusions.
• Ability to develop elegant and common-sense solutions to complex business challenges.
• Excellent analytical skills with the ability to comprehend and explain data/concepts in a clear and concise manner.
• Capable knowledge of programming languages such as SAS, SQL, Python, and R.
• Proficient in Excel & PowerPoint.
• Effective, clear, and concise written and verbal communication skills, with the ability to edit and prepare executive-level communications.
• Excellent organizational and project management skills; able to manage competing priorities under tight deadlines.
• Proven ability to collaborate and build strong partnerships.
• High degree of initiative, self-direction, and ability to work well under pressure.

Preferred Qualifications, Capabilities, and Skills

• Experience managing a team or process is preferred.
• Prior experience working in fraud strategy, especially new account screening or retail acquisition fraud.
• Intellectual curiosity with a proven ability to learn quickly.
• Passion for problem solving and protecting customers from fraud or scams.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

Client-provided location(s): Columbus, OH, Delaware, OH

Job ID: JPMorgan-210704813

Employment Type: FULL_TIME

Posted: 2026-02-03T19:02:57