Market Credit Manager

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

As a Market Credit Manager within Chase Auto Team, you will be responsible in managing underwriters while developing strategies for Auto's profitability.

Job responsibilities

• Develop and execute Auto's strategic business initiatives in conjunction with the Regional Credit Team.
• Collaborate with different partners to generate new ideas to meet volume goals as well as maximize efficiency and quality that will sustain future profitability.
• Manage a team of underwriters and be responsible for their performance reviews, development, scheduling, staffing, and hiring, while ensuring overall employee satisfaction.
• Work closely with Risk Management to ensure adherence to credit/product policies and operating procedures while balancing an acceptable risk versus reward portfolio.
• Export best practices to other regional markets, develop alliances with colleagues across functional lines, and proactively assist in developing and maintaining dealer relationships through integration and communication with the Dealer Relationship Managers.
• Perform other required duties needed to run credit operations effectively and efficiently.

Required qualifications, capabilities, and skills

• 5+ years Auto Industry Experience
• 5+ Years of Auto Credit and Management Experience
• Results-oriented with a high level of personal initiative and proven leadership ability
• Strong analytical and problem solving skills Strong people management skills Excellent organizational skills, with the ability to handle multiple projects concurrently
• Ability to interact effectively with all levels of management, internal and external to Auto Self-motivated, creative, innovative
• Ability to create a positive, collaborative environment

Preferred qualifications, capabilities and skills

• BS Degree
• Experience in underwriting with a solid understanding of consumer credit and applicable federal and state regulations relative to consumer lending.

THIS ROLE IS HYBRID WITH 2 DAYS WORK FROM HOME AND 3 DAYS IN OFFICE.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.

Client-provided location(s): Houston, TX, Tampa, FL, Plano, TX, Tempe, AZ

Job ID: JPMorgan-210676034

Employment Type: FULL_TIME

Posted: 2026-01-13T19:16:39