Margin & Collateral Specialist

Join a fast-paced Cash Operations team supporting international payments testing and control excellence to deliver reliable, client-ready processing outcomes.

As a Margin & Collateral Specialist within Cash Operations - Payments Processing, you will support day-to-day client activities for the payments processing function while ensuring timely, accurate delivery of outputs to clients and stakeholders. You will strengthen the control environment by monitoring risks, escalating issues early, and maintaining compliance with JPMorganChase & Co. policies and applicable local regulatory requirements. You will also drive continuous improvement through partnership with peer processing teams and by leveraging technology, automation, and system enhancements.

Job Responsibilities :

• Strengthen and monitor the control environment across the payments testing and processing workflow.
• Ensure deliverables are completed accurately and issued to clients in line with agreed timetables and checklists.
• Provide timely status updates to stakeholders and clients on pending requests and potential downstream impacts.
• Respond to client services and internal queries promptly, ensuring items are logged, tracked, and resolved within defined SLAs.
• Identify issues, risks, and breaks early, and escalate service-impacting challenges in a prompt and timely manner.
• Implement process improvements and cost-saving measures by standardizing best practices and partnering with other transaction processing teams.
• Leverage technology via system enhancements, automation, and participation in new projects to improve control, throughput, and quality.

Required Qualifications, Skills, and Capabilities :

• Experience supporting international payment processing operations and related testing/processing workflows
• Advanced automation capability using Excel macros/VBA and strong PC proficiency with Microsoft Office Suite
• Strong written and verbal communication skills with the ability to manage stakeholders and clients through pending requests and impacts
• Bachelor's degree

Preferred Qualifications, Skills, and Capabilities :

• Working knowledge of SWIFT messaging and international payment conventions and practices
• Hands-on experience with QTP and/or other testing/automation or scripting tools used in operational testing environments
• Supervisory experience in back-office operations within a foreign bank, processing arm, private sector bank, or public sector bank
• Demonstrated experience driving measurable cost saves, control enhancements, or operational risk reductions in payments operations

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Mumbai, India

Job ID: JPMorgan-210768741

Employment Type: FULL_TIME

Posted: 2026-07-17T19:21:36