Managing Director, Global Head of Technology Sales, Payments

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

J.P. Morgan - Payments

J.P. Morgan Payments combines Treasury Services, Trade & Working Capital, Merchant Services, Embedded Finance & Solutions and Kinexys capabilities to help clients pay customers or employees, in different currencies, around the world. We process nearly $ 10 trillion payments daily, operating in over 160 countries and over 120 currencies, and are #1 in USD payments volume.

Job summary

Lead the way in Payments innovation for global technology companies. In this role, you will lead global sales efforts, build strong client partnerships, and deliver results in a competitive market.

As Head of Technology Sales, Payments within Corporate Sales, Payments, you will drive sales growth and deepen client relationships within the Technology sector-one of the key drivers for Payments growth globally. While your primary focus will be North America, you will also serve as the global champion for the technology industry, shaping strategy, sharing best practices, and representing the sector across all regions. In this role, you will execute the Payments Sales growth strategy working closely with Product, Merchant Services, Treasury Services, Corporate Bankers, and the Investment Bank. In this role you will report into the Global Head of Corporate Sales for Payments.

Key responsibilities

• Build and lead a high-performing Payments Sales team focused on Technology clients.
• Develop and execute sales strategies to grow the Technology Payments business, leveraging the JPMC franchise (Payments, FX, merchant acquiring, commercial card, trade, retail/digital payments) across existing and potential clients.
• Proactively identify and pursue new business opportunities within the rapidly evolving fintech and payments market, collaborating with internal stakeholders to manage pipeline activities and maintain strategic focus on both emerging and established technology segments.
• Partner with Payments product management to create innovative, compelling, segment-specific value propositions and proposals that support marketing and sales efforts.
• Lead client acquisition and engagement initiatives by coordinating with Payments Sales, Corporate Bankers, and Investment Banking for proactive outreach. Develop and present tailored sales presentations that align with the Technology sectors growth strategy.
• Drive sales efforts for complex deals involving multiple products, regions, or delivery complexities.
• Provide continuous feedback to Product teams on emerging market trends, client needs, and competitive offerings to inform product evolution.
• Enable broader sales teams by sharing best practices and scaling Technology sector knowledge and replicable use cases across clients and segments globally.
• Represent product offerings and value propositions at industry events (e.g., Money 20/20, AFP) and JPMorgan-organized forums.
• Collaborate with Payments Sales Heads from other regions to ensure global client coverage, focusing on both inbound and outbound opportunities.
• Ensure all sales activities adhere to firmwide risk and control standards, including regulatory compliance, operational risk management, and data privacy requirements.
• Domestic and international travel required, up to ~30%

• Possesses deep experience in and is well-accomplished in sales and/or client management leadership.
• Demonstrated ability to lead, develop and inspire teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Experience covering technology and fintech clients with an in-depth understanding of the eco-system.
• Deep knowledge of transaction banking, cross-border payments, FX and channels, merchant acquiring, and the evolving wholesale and retail eCommerce payments space, including embedded finance & solutions.
• Strong understanding of the fintech market, payments ecosystem, and emerging technologies.
• Demonstrated ability to work across multiple regions and navigate diverse regulatory and matrixed environments.
• Proven experience in risk and controls, including regulatory compliance, operational risk, and data privacy.
• Excellent client-facing skills and strong sales acumen.
• Ability to develop and execute clear sales and marketing strategies.
• Strong organizational skills, with the ability to manage multiple deals and opportunities simultaneously.
• Collaborative relationship-building skills with key internal partners (Sales, Product Management, Client Service, Global Corporate Bank, Investment Bank, Implementations). Possesses a natural ability to co-create with others.
• Strong understanding of financial drivers, P&L management, and the ability to assess business impact of sales strategies.
• Experienced in representing organizations at industry events and forums.