Lodging Supplier Manager, Senior Associate - Chase Travel
Step into a dynamic role at the intersection of travel innovation and strategic partnership management with Chase Travel. As a Lodging Supplier Manager, Senior Associate, you'll play a pivotal part in shaping the future of our client hotel program, leveraging your expertise to foster seamless integrations and drive impactful business outcomes. Join a collaborative environment where your insights and leadership will directly influence program growth, operational excellence, and client satisfaction.
As a Lodging Supplier Manager, Senior Associate within Chase Travel, you will be responsible for managing the connectivity, partner relationships, and revenue strategies for the Client hotel program. You will act as a subject matter expert (SME) for supplier integration, vendor requirements and partnerships, ensuring seamless operations and strategic growth. You will collaborate cross-functionally to drive program improvements, support client strategies, and maintain compliance with program agreements.
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Job Responsibilities
- Serve as SME for supplier integrations, including onboarding new suppliers, vendor API migrations, and aggregator property selection for the client's lodging program
- Support new partner setup, including activation forms, profile setup, channel activation, revenue configuration and third party oversight.
- Drive discussions to understand project intent, assess impacts, and provide actionable recommendations.
- Engage with the client to understand and implement their sourcing strategy.
- Provide input on new implementations that may affect or be affected by the global Lodging strategy and roadmap.
- Manage distribution agreements and monitor compliance with distribution terms.
- Provide escalation support for challenges raised by Account Management and Product teams.
- Collaborate cross-functionally to ensure alignment of client, company, and supplier strategies.
- Oversee revenue rule configurations for rates.
- Collaborate with clients to define requirements and monitor trends.
- Make data-driven recommendations to optimize revenue and program performance.
Required qualifications, capabilities, and skills
- 5+ years of experience in partner management, hotel distribution, or travel technology
- Strong knowledge of lodging connectivity solutions and supplier integration processes.
- Excellent communication, project management, and stakeholder engagement skills.
- Ability to analyze trends and make strategic recommendations.
- Must be able to travel internationally.
Preferred qualifications, capabilities, and skills
- Bachelor's degree in Business, Hospitality, or a related field
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion