Location Control Management - Associate (all genders)

The JPMSE Location Control Management (LCM) team in Frankfurt is responsible for the implementation and oversight of governance and controls over operational risk matters, including the new product approval process, client complaints, written framework oversight, regulatory change monitoring, and ongoing assessment of the bank's risk and control environment.

As an Associate in the JPMSE Location Control Management team, you will play a key role in supporting the end-to-end governance and control framework for J.P. Morgan SE across business lines and functions.

You will assist the team in evaluating and reporting on the JPMSE internal control framework, prepare and follow-up on related governance meetings and audits, and take ownership of dedicated processes and projects.

Job Responsibilities

• Oversee the JPMSE Written Framework by coordinating with LoBs and Functions in the 1 Line of Defence to assess and enact Firmwide Policies and Standards locally.
• Support the governance of the JPMSE-specific New Product Approval Process to ensure effective oversight of LoBs when launching new products.
• Support JPMSE Lines of Business and Functions in defining and communicating operational metrics during governance meetings and risk assessments.
• Screen external complaints to enable oversight activities by internal stakeholders.
• Aggregate and analyse operational risk, control, and regulatory related information.
• Prepare and deliver materials for governance meetings and recurring governance documents, ensuring high quality and timely delivery.
• Document governance meeting minutes and compile related debriefs.
• Respond to standard or ad-hoc requests arising from audits, operational risk management, compliance monitoring, governance meetings, or authoritative bodies.
• Support the broader Location Control Management team to execute control topics, implement process improvements, and strengthen team resiliency.

• Highly motivated, energetic self-starter who demonstrates initiative and can make constructive observations and recommendations.
• Excellent team player with strong partnering skills; able to collaborate effectively with peers and adapt to changing stakeholders across global locations.
• Strong organizational skills, with the ability to manage and prioritize multiple tasks while maintaining a high standard of quality.
• Proven ability to identify stakeholder needs and deliver appropriate solutions.
• Excellent analytical skills, with the ability to analyse complex data and draw actionable insights.
• Strong attention to detail, with the ability to aggregate and synthesize complex information and communicate key insights effectively.
• Excellent written and verbal communication skills, with the ability to tailor messaging and presentations to diverse audiences. Confident in communicating with and influencing stakeholders, as appropriate.
• Adaptable and comfortable working in a fast-paced, dynamic environment.

• Previous experience in Controls or a related environment like Audit, Compliance, Risk Management, or Operations would be beneficial.
• Experience or familiarity with process re-engineering and continuous improvement methodologies is beneficial.
• Excellent Microsoft Office (Excel, Word, Teams, SharePoint and PowerPoint) skills.
• Experience in process optimization and familiarity with modern analytics tools