Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Loan Servicing Associate I

Yesterday Charlotte, NC

Join a dynamic team making a real impact in commercial lending! Apply today to help drive positive change for our clients and communities.

Job Summary

As a Loan Servicing Approvals Associate in Wholesale Lending Services, you support a complex portfolio of syndicated and bilateral loans. You ensure accurate approval of loan servicing activities, partner with teams to improve processes, and help maintain a strong control environment.

Job Responsibilities

  • Support daily workflow for loan approvals, ensuring timely release of funding and payment activities
  • Approve loan transactions in accordance with client instructions, agreements, and controls
  • Build product expertise and share best practices across the team
  • Participate in team engagements to advance strategic initiatives focused on risk mitigation and efficiency
  • Help foster a culture of inclusiveness, accountability, and motivation
  • Assist with oversight and monitoring of internal controls for payments and funding transactions
  • Provide requested information to business partners, middle office, risk, control, and audit teams
  • Back up co-workers and contribute to special projects or tasks as assigned

Required Qualifications, Capabilities, and Skills

  • Minimum of 2 years financial services experience
  • Undergraduate degree or equivalent industry experience
  • Excellent oral and written communication skills
  • Strong interpersonal and client servicing skills
  • Proficient in Microsoft Office applications (Excel, Word, PowerPoint)
  • Effective management of concurrent assignments
  • Ability to work independently and within a team
  • Strong analytical, problem-solving, and decision-making skills

Preferred Qualifications, Capabilities, and Skills

  • Experience with LoanIQ system
  • Experience reading and interpreting syndicated loan documentation or legal documents
  • General to intermediate accounting knowledge
  • Loan experience or loan operations background


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Want more jobs like this?

Get jobs in Charlotte, NC delivered to your inbox every week.

Job alert subscription
Client-provided location(s): Charlotte, NC, Chicago, IL, Newark, DE
Job ID: JPMorgan-210680624
Employment Type: FULL_TIME
Posted: 2025-11-07T19:05:32

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion