Loan Origination Specialist II

Help deliver smooth, accurate loan closings that enable clients and stakeholders to move forward with confidence. In this role, you will build expertise in loan documentation, closing coordination, and issue resolution. You will collaborate closely with partners to meet requirements and timelines while maintaining strong attention to detail. You will also contribute to a culture of continuous improvement, thoughtful risk awareness, and great service.

As a Loan origination specialist II in Lending Services, you support the end-to-end loan documentation and closing process by coordinating requirements, preparing documentation packages, and helping ensure conditions are met for timely closings. You partner with internal and external stakeholders, apply critical thinking to resolve issues, and maintain a consistent focus on accuracy, service, and compliance.

Job responsibilities

• Prepare and dispatch loan documentation packages, ensuring accuracy, completeness, and timely processing through established closing routines
• Review documentation against credit and collateral/asset conditions, identify discrepancies, and coordinate resolution prior to closing
• Resolve documentation, tax-related, or transaction-related items within defined procedures, escalating complex issues as needed to meet closing timelines
• Coordinate with internal and external stakeholders to confirm closing requirements, provide clear status updates, and support an efficient closing experience

Required qualifications, capabilities and skills

• Experience supporting loan documentation and/or transaction closing activities
• Working knowledge of loan origination and closing processes, with the ability to follow defined procedures and controls consistently
• Demonstrated critical thinking and conflict management skills to address issues, prioritize work, and escalate appropriately
• Strong communication skills, including active listening and effective questioning, to clarify requirements and drive timely outcomes
• Strong time management and organizational skills, with consistent attention to detail in a process-driven environment
• Ability to maintain focus in routine work while adapting to changing priorities and deadlines

Preferred qualifications, capabilities and skills

• Experience building productive working relationships with multiple stakeholders across teams and functions
• Experience identifying process gaps and supporting continuous improvement efforts (including workflow optimization or automation)
• Familiarity with documentation and compliance controls within a regulated financial services environment
• Ability to perform effectively under short deadlines while maintaining accuracy and quality standards
• Experience streamlining handoffs and improving coordination to support timely, efficient closings

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

Client-provided location(s): Pinamalayan, Philippines, Bonifacio Global City, Philippines

Job ID: JPMorgan-210779339

Employment Type: FULL_TIME

Posted: 2026-08-15T20:53:17