Loan Origination - Senior Team Member

Join a dynamic team where your expertise in loan operations will drive seamless client experiences and operational excellence. Be part of a collaborative environment that values innovation, continuous learning, and professional growth. At JPMorgan Chase, your contributions will help shape the future of financial services.

Job Summary
As a Loan Operations Analyst within the WLS Ops team, you will play a critical role in managing the lifecycle of syndicated and bilateral loans. You will collaborate closely with Market/Underwriters, Client Service groups, and Bankers to ensure accurate and timely processing of loan transactions. Your attention to detail and commitment to compliance will help maintain the highest standards of operational integrity.

Job Responsibilities

• Work extensively with Market/Underwriters, Client Service groups, and Bankers to process new loans and related transactions.
• Ensure all SLAs for quantity and quality are consistently met, escalating exceptions promptly.
• Process transactions with high accuracy to prevent financial losses or risk events.
• Adhere to all controls and JPMorgan requirements, escalating risk items immediately.
• Comply with internal and external audit and compliance regulations.
• Maintain strong engagement with Lenders, Credit Executives, Client Service Executives, and Bankers.
• Escalate issues to Senior Management in a timely manner, as appropriate.
• Maintain 100% client satisfaction as measured by iSurvey scores.
• Follow up on deficient documentation with relevant stakeholders.
• Analyze process flows and suggest improvements through value stream mapping.
• Share knowledge and support new joiners through the Buddy program.

• Hold a Bachelor's degree in Commerce or Accounting.
• Minimum 4 years of experience in Banking, Mortgage, Financial Analysis, or Loan Operations.
• Exhibit strong verbal and written communication skills for effective stakeholder engagement.
• Manage complex requests independently with minimal supervision.
• Display flexibility and accountability in a fast-paced environment.
• Show attention to detail and strong problem-solving abilities.
• Utilize MS Office skills to support daily operations.

• Demonstrate knowledge of Financial Statements, MIS reporting, Credit Agreements, and loan documents.
• Apply experience with ACBS, VLS, or LIQ servicing systems.
• Exhibit a strong risk and control mindset.
• Participate in driving small projects and process enhancements.
• Maintain excellent interpersonal skills for effective teamwork.
• Ensure compliance with all mandatory training requirements.
• Develop domain expertise across multiple lines of business.