KYC Middle Office Analyst

Join our Global Corporate Banking (GCB) Middle Office Team ensuring seamless client onboarding with strong partnerships and compliance excellence.

As a KYC Middle Office Analyst within the Global Corporate Banking (GCB) Middle Office Team, you will be the single point of contact and subject matter expert for onboarding new customers and managing KYC records renewals. Aligned with a designated Front Office team, you will facilitate KYC execution across all teams, ensuring an exceptional client onboarding experience. Your role requires building strong relationships with internal and external customers, managing expectations, and providing timely updates on onboarding progress.

Job responsibilities

• Support the KYC team for CIB GCB by ensuring timely and accurate client onboarding, periodic reviews, and remediation activities
• Works with Client and Front Office teams to obtain necessary supporting evidence for KYC due diligence
• Manages the KYC book of work for your designated Front Office sub-Line of Business, prioritizing active requests and providing status updates
• Builds and develops strong partnerships, identifying challenges and eliminating roadblocks with all internal partners.
• Participate in continuous improvement initiatives to enhance KYC processes, focusing on efficiency and accuracy
• Assist in the adoption of AI, machine learning, and automation to improve KYC processes and digital client journeys
• Work with technology teams to help design and implement digital solutions that enhance client experience and operational effectiveness
• Support initiatives to streamline and digitize client onboarding and lifecycle management, aiming for a seamless and client-centric experience
• Analyze client feedback and process data to help identify pain points and suggest improvements
• Build and maintain effective relationships with front office, compliance, technology, and external partners
• Collaborate with team members to foster a culture of innovation and high performance

Required qualifications, capabilities and skills

• Experience in KYC, client onboarding, middle office, or similar roles within financial services
• Demonstrated ability to support complex operational processes
• Understanding of KYC regulations, operational risk, and compliance requirements
• Familiarity with AI/ML technologies, digital platforms, and data analytics tools
• Strong stakeholder management and communication skills, with the ability to collaborate across functions
• Interest in innovation and digital transformation
• Strong problem-solving skills and attention to detail
• Ability to thrive in a fast-paced, dynamic environment

Preferred qualifications, capabilities and skills

• Exposure to AI, machine learning, or automation solutions in a financial services environment
• Experience in supporting digital client journey initiatives
• Experience in GCB
• Experience in supporting senior client and regulatory relationships

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Warsaw, Poland

Job ID: JPMorgan-210707159

Employment Type: FULL_TIME

Posted: 2026-02-03T19:02:58