J.P. Morgan Wealth Management - Vice President, Business Management Training Specialist

When you join JPMorgan Chase & Co. you will have the opportunity to utilize your talents and leadership capabilities in an inclusive community of Wealth Advisors. Offering a wide range of career growth, internal mobility all while expanding your skill set with a growing team.

As a Training Specialist within J.P. Morgan Advisors, you will operate in a setting that encourages creativity and flexibility, while maintaining high performance and results expectations. Your role will involve close collaboration with Field Support, front office partners, and key stakeholders to pinpoint training requirements. Additionally, you will act as a daily training resource for the front office, providing guidance on J.P. Morgan Advisors procedures, systems, and best practices.

Job Responsibilities:

• Assist with the creation of content and design curriculums to engage learners and promote understanding
• Create criteria to judge learner's performance and maintain collateral (Online repository of guides, one-pagers, FAQs, etc)
• Collaborate with key stakeholders on training content
• Analyze source documents, data sets, or other sources to develop training content
• Plan and execute classroom and virtual instructor-led programs as well as eLearning programs
• Work closely with legal, risk, and compliance to ensure alignment with policy and procedures
• Deliver training sessions nationally (virtual and onsite)
• Facilitate training as needed for new Advisors and Advisor Support
• Engage the front office on new tech platform and adoption
• Work closely with the field support team to manage and troubleshoot issues
• Support recruiting efforts through technology demos

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent experience required
• Excellent oral and written communication skills are a must
• Adaptable, flexible and willing to work in dynamic work environment
• At least 5 years experience in instructional design in a training organization
• Demonstrate use of analytical skills in a training organization
• Ability to work with staff at all levels of the organization; Domestic travel required
• Ability to use multiple learning methods and link appropriate methods with subject matter
• A self-starter who possesses ability to successfully operate with limited guidance
• Highly proficient in PowerPoint, Word and Excel
• Proven ability to work independently and completely handle multiple responsibilities with high degree of accuracy, in a fast paced high pressure environment

Preferred qualifications, capabilities, and skills:

• Maintain a sense of urgency and ability to prioritize and multi-task
• Ability to get up to speed quickly with new or unfamiliar subject matter
• Ability to take the lead in unstructured situations and ensure an optimal experience
  
  FEDERAL DEPOSIT INSURANCE ACT:
  
  This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
  
  This information should be placed at the bottom, below the Preferred qualifications, capabilities, and skills section.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Client-provided location(s): Los Angeles, CA

Job ID: JPMorgan-210689055

Employment Type: FULL_TIME

Posted: 2025-12-04T19:11:00