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Home Lending Relationship Manager II

Yesterday Columbus, OH

In this role will assist in gathering, analyzing and presenting data and information to assist in the development and negotiation of housing policy recommendations for the Government Sponsored Entities (GSEs) - Fannie Mae and Freddie Mac. This support will allow the Relationship Managers to be more strategic and effective in their communications with internal partners and the government agencies. Long term growth goals for the role include an in depth understanding of GSE policy, as well as development of relationship management skills.

As the Relationship Manager II within Agency Relations, you will need to have the ability to collaborate with internal and external partners, develop executive communications, prioritize and drive key initiatives, and dissect policy, products, and programs. Additionally, the candidate will perform a regular cadence of tasks to support ongoing investor confidence, including digesting and analyzing reports and data, creating executive level presentations, researching policy and process questions, scheduling meetings, and providing periodic updates via decks and trackers. The candidate will need to collaborate with team members on strategic initiatives, product implementation, risk management, GSE policy, scorecards, and issue resolution.

Candidates can be considered from varied backgrounds as long as the candidate is a quick learner, inquisitive, comfortable using data for storytelling and has strong collaboration and communication skills within varied levels of an organization. The ideal candidate will have a long term career goal of becoming a Relationship Manager within Agency Relations.

Job responsibilities

  • Support the needs of Relationship Managers to bolster the firm's advocacy positions, strategic engagement, and influence with the agencies and trade groups
  • Compile performance analysis utilizing a variety of sources such as Investor scorecards, industry articles and internal data.
  • Interpret data and trends to assist in developing housing policy recommendations
  • Create briefing documents to prepare Senior Leaders for engagements with the agencies and the trade groups
  • Attend meetings to capture the top priorities and next steps, including periodic meetings with Agency Relationship Managers and the GSEs to gain deeper knowledge of the issues and opportunities
  • Examine agency scoring tools, for review with Home Lending partners
  • Assist in maintaining a strong control environment related to Agency policy, procedures, Investor bulletins/announcements, and other various external/internal communications
  • Develop and build relationships with internal partners and the trade groups to advocate for change through collaboration
  • Review policy changes and prepare comparisons across the agencies in support of advocating for alignment
  • Develop and in-depth knowledge of Fannie Mae and Freddie Mac policy requirements
  • Work alongside Relationship Managers to gain an understanding of and develop the skills needed to independently manage relationships with the agencies

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Required qualifications, capabilities and skills

  • 3+ years Home Lending experience and the desire to develop a deep understanding of the housing industry, including originations, servicing and capital markets
  • Ability to manage complex, interdependent, and sometimes competing needs
  • Strategic thinker with ability to identify problems and recommend solutions in a thoughtful manner, with diplomacy and professionalism
  • Strong communications skills to convey analytical insight and interact with key internal and external partners
  • Self-motivated and confident with the ability to demonstrate ownership and drive change through innovation. Desire to learn and grow for future career mobility opportunities within Agency Relations
  • Able to work effectively under pressure and in a dynamic and rapidly changing environment in order to meet deadlines
  • Highly collaborative with strong client/partner relationships and communication skills
  • Analytical & inquisitive with high standards for quality and accuracy
  • Proactive, strong attention to details, acts with a sense of urgency
  • Proficient in PowerPoint, Excel and Word, competency with PitchPRO+
  • Bachelor's degree or equivalent experience

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Client-provided location(s): Columbus, OH, Washington, DC, Plano, TX
Job ID: JPMorgan-210727865
Employment Type: FULL_TIME
Posted: 2026-03-25T19:29:48

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion