GT COO - Strategy - Executive Director

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. At the heart of our operations is a commitment to leveraging cutting-edge technology to drive innovation and deliver exceptional service. JPMC is at the forefront of technological innovation in the financial industry, investing heavily in research and development to stay ahead of the curve. As part of our ongoing commitment to technological excellence, we are executing global transformation initiatives to enhance our capabilities and drive business value.

The Executive Director, Global Technology COO Office, is a senior leader responsible for shaping and executing JP Morgan's most critical technology transformation initiatives. This role will drive the delivery of high-impact programs that align with the firm's strategic objectives, for example cloud adoption and third party software portfolio prioritization. The Executive Director will provide day-to-day leadership, foster cross-functional collaboration, and ensure the successful execution of complex, high-value projects that advance Global Technology's agenda. Given the importance of these programs, as part of this role you will have the unique opportunity to work closely with our most senior leaders across JP Morgan Chase.

Key Responsibilities:

• Lead the planning, execution, and delivery of Global Technology's most important strategic initiatives.
• Apply strong strategic thinking and advanced problem-solving abilities to shape the transformation agenda in partnership with senior executives and business leaders.
• Demonstrate effective leadership and team-building skills, driving results in ambiguous and fast-paced environments.
• Structure and scope complex business and technology problems, develop hypotheses, apply analytical and qualitative tools to develop solutions, and identify key implications for the business.
• Show entrepreneurial drive and proactivity to identify opportunities to increase business value.
• Build and maintain strong relationships with senior stakeholders to ensure alignment and buy-in.
• Communicate in a clear, concise manner tailored to executive audiences, using excellent verbal and written communication skills to convey complex concepts to non-technical audiences.
• Facilitate effective collaboration across business units and technology teams.
• Demonstrate skilled negotiation and conflict resolution to achieve project goals and maintain positive stakeholder relationships.
• Proactively identify, assess, and mitigate risks associated with transformation initiatives and escalate as needed.
• Define and track key performance indicators (KPIs) to measure program success.
• Lead cross-functional working groups, promoting a collaborative and inclusive work environment.
• Develop junior team members both formally and informally, serving as a mentor and role model.
• Exhibit strong organizational and time management skills to manage multiple priorities and deliver results.

• Significant consulting experience with a top-tier strategy or management consulting firm, internal consulting/ corporate strategy, or technology strategy team, including managerial experience motivating and leading junior team members.
• 10+ years of experience leading large-scale technology transformation initiatives in a global organization.
• Bachelor's degree in Information Technology, Computer Science, Business Administration, Economics, or a related field.
• Strong client management and executive-level communication skills (both oral and written), as well as strong interpersonal and influencing skills, with the ability to deliver impact across cross-functional teams and achieve goals without direct control over resources.
• Proven ability to structure and scope complex problems and apply a range of analytical and qualitative tools to develop solutions.
• High proficiency with PowerPoint for executive-level documents and Excel-based models for analysis.

• Advanced degree (MBA or MS in Technology) from a top-tier program.
• Experience and fluency in enterprise IT management concepts, as well as technical knowledge in cloud or IT infrastructure (or a passion to learn!)
• Financial services background and/or experience with technology transformation, especially cloud or vendor-related.