Executive Director, Distribution Planning
Come and join us to reshaping the future!
As an Executive Director of Distribution Planning on the Branch Distribution Analytics Team, you'll lead a team of analytical and geospatial professionals responsible for developing and advancing the analytic framework that supports our distribution network planning. Your primary stakeholders will be the real estate organization which is responsible for managing our 5,000 branch and 15,000 ATM distribution network. Your leadership will guide the identification of new branch builds, network optimization actions, and performance monitoring, ensuring our distribution network delivers maximum business value and supports our customers' needs.
Job Responsibilities:
- Oversee the identification of new branch builds and market expansion opportunities, leveraging data-driven insights to guide strategic investments in the retail network.
- Lead branch network optimization analysis, including consolidations, relocations, and redevelopments, to ensure efficient and effective distribution of resources.
- Monitor branch profitability and performance, providing actionable recommendations to senior executives.
- Direct ATM network planning and analysis to optimize coverage and accessibility for customers.
- Produce competitive reporting and analyze retail deposit share trends to inform strategic decisions.
- Track customer behavior and branch engagement, translating findings into strategies that enhance customer experience and drive business growth.
- Build strong presentations and data visualizations that effectively convey analytical findings and recommended actions to influence senior executives.
- Effectively prioritize and deliver a portfolio of high-impact initiatives, organizing resources to meet commitments and deliver maximum business value.
- Partner closely with business customers to identify impactful projects, influence key decisions with data, and ensure client satisfaction.
- Maintain industry-leading knowledge of analytic techniques, particularly as applicable to financial services, demography, and retail network planning. Leverage this knowledge to coach junior team members and tackle complex problems.
- Deliver scalable and sustainable new analytic capabilities that unlock value and support ongoing management of key business levers.
- Lead local data strategy initiatives, including sourcing new data, identifying and adopting new tools, and integrating them into necessary analytic platforms.
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Required qualifications, capabilities and skills:
- 10+ years of industry experience in strategy, finance, business analytics, real estate, or other quantitative roles (e.g., marketing analytics, sales analytics, risk analytics, business insights), including leadership of complex projects.
- 3+ years of experience managing strategy, finance, analysis, or data science teams.
- Experience navigating complex, matrixed organizations responsible for supporting multiple key stakeholders.
- Experience navigating complex, matrixed organizations responsible for supporting multiple key stakeholders.
- Strong data controls mindset ensuring appropriate documentation, testing, and validation.
- Able to convey complex information in an understandable, compelling, and persuasive manner to senior executives.
Preferred qualifications, capabilities and skills:
- MS degree in an analytical field (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, and Data Science) or business degree / MBA with an extensive track record as an analytics practitioner.
- Direct experience and the ability to provide coaching for a range of modern data science, analytics, and reporting tools (e.g., Python, R, Spark, Alteryx, ESRI, SQL)]
- Prior financial services, management consulting, or corporate strategy experience.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion