Digital Markets Sales Applied AI and Insights - Product Manager - Executive Director

The Corporate & Investment Bank is a global leader in investment banking, wholesale payments, markets, and securities services. Trusted by the world's most important corporations, governments, and institutions, we operate in more than 100 countries. Our teams provide strategic advice, raise capital, manage risk, and extend liquidity across global markets.

The Digital team is committed to developing innovative, industry-leading products and experiences that empower customers to access, share, and control their financial data-enabling smarter financial decisions. We foster innovation while upholding the firm's core principles of security, customer control, convenience, and privacy.

Job Description

Are you passionate about shaping the future of product innovation? As a senior leader, you will drive value for sales, guide successful product launches, and consistently exceed expectations. Join our high-performing Digital Sales Products Team and make a meaningful impact by delivering high-quality products that transform the way we do business within Markets.

As a Product Manager - Sales Applied AI & Insights Executive Director - in Digital Sales, you will play a pivotal role in leveraging emerging technologies such as GenAI to create unique products and actionable insights. You will serve as the voice of sales, influencing the development of cutting-edge products by the Applied AI team. Your responsibilities include driving user engagement, connecting with users and stakeholders to ensure adoption, mapping feedback to product enhancements, and proactively identifying key features to further advance our products.

Job responsibilities:

• Define and articulate a compelling product vision and strategy, establishing a clear roadmap

• Develop user journey mapping and end-to-end requirements

• Drive compliance approvals and collaborate closely with Controls partners

• Own product adoption targets and maintain regular user engagement

• Collaborate with internal stakeholders to gather requirements, prioritize features, and serve as the liaison between sales business units and QR, Data Science, and Technology teams

• Partner with the Chief Data Office to ensure data assets are available and data quality issues are addressed

• Implement innovative, data-driven insights using GenAI solutions

• Extensive experience in product management or a relevant domain

• Extensive understanding of Financial Services and its various Lines of Business

• Extensive knowledge of the product development lifecycle, design, and data analytics

• Proven ability to lead product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management

• Experience leveraging data assets to generate unique insights

• Proficiency in cloud computing and architecture, ML platform processes, and tools spanning data ingestion, engineering, quality, orchestration, infrastructure, usage/consumption, and data privacy/governance

• Experience with the ML development lifecycle (MDLC), including annotation, model training, serving, scoring, pre/post-processing, productionization, and feedback capture

• Excellent leadership, communication, and interpersonal skills

• Strong data analysis skills and familiarity with relevant tools and technologies

• Experience in leading teams

• Prior experience working in a highly matrixed, complex organization

• Thorough understanding of machine learning and approaches to building a business development plan

• Demonstrated ability to market products and collaborate with customers, stakeholders, and all levels of management

• Ability to explain machine learning governance effectively