Data Owner Director-Operations
Join a team where your expertise in data can shape the future of financial services and customer experiences. In this role you'll be at the heart of innovation, collaborating with talented professionals to deliver impactful solutions. Your work will empower Chase and JP Morgan Wealth Management to make smarter decisions and create lasting value for customers. Enjoy significant learning and mobility opportunities for career development and growth. Make a difference by ensuring data quality, protection, and strategic use across our organization.
As an Operations Data Product Owner on the Wealth Management Data & Analytics Team, you'll drive the development and delivery of data products that support strategic business objectives and advanced analytics. You will collaborate with product, design, and technology leads to ensure data quality and safety, while partnering with Data & Analytics leaders to unlock business value through insights and personalization. You help us accelerate product development, improve customer experiences, and foster innovation. Together, we create opportunities for growth and impact.
Job responsibilities
• Define and execute strategy for product data development and delivery
• Drive understanding of data usage across business lines and functions
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• Provide subject matter expertise on product data content and application
• Identify and prioritize critical data scope, ensuring proper documentation and classification
• Support integration of data into analytics platforms for advanced projects
• Establish and coordinate data quality requirements for accuracy, completeness, and timeliness
• Direct development of processes to monitor and mitigate data risks
• Ensure compliance with Firmwide data integrity and protection policies
• Lead teams to achieve execution milestones and mitigate risks in product development
• Demonstrate governance by tracking workstreams, KPIs, deliverables, and risks
• Manage staff to execute data-related tasks
Required qualifications, capabilities, and skills
• Bachelor's degree in STEAM
• 10+ years of industry experience in a data-related field
• Experience managing delivery across multiple workstreams with varying priorities
• Technical knowledge of data management, governance, big data platforms, or data architecture
• Ability to manage tight delivery timelines and execute strategic changes
• Proven ability to build successful internal partnerships and influence across functions
• Excellent leadership skills for products, programs, projects, and teams
• Structured thinker and effective communicator with strong written skills
• Ability to articulate complex technical concepts to senior audiences
• Understanding of Agile technological development methodology
Preferred qualifications, capabilities, and skills
• Master's degree in STEAM
• Deep subject matter expertise in business or product data area
• Experience with machine learning and artificial intelligence projects
• Familiarity with data protection, retention, and destruction processes
• Experience in financial services or related industry
• Knowledge of metadata management and data classification
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion