Consumer Originations Strategic Initiatives - Program Integration and Project Manager

Make an impact by leading strategic initiatives that improve how the business plans, executes, and delivers results.

As a Vice President in the Consumer Originations Strategic Initiatives team, you will lead program planning, execution, and integration for strategic initiatives, serving as a central hub for program oversight, coordination, and delivery. You will lead program planning, execution, and integration for strategic initiatives, serving as a central hub for program oversight, coordination, and delivery. You will partner with business owners and stakeholders to define strategy, build execution plans, and manage change requests, issues, dependencies, and escalation paths. You will develop and execute comprehensive project plans (scope, schedule, budget, resources, solution quality) using consistent methodologies. You will create metrics, scorecards, and dashboard reporting, provide executive status updates, and ensure key decisions are documented and followed through.

Job responsibilities

• Partners with business owners and partners to develop and document the business strategy and plans and leads projects, directing program planning and management, issue identification and resolution, risk management, analytical design and deliverable definition, manages change requests
• Develop and execute comprehensive project plans to achieve desired outcomes - including scope, schedule, budget, resources, solution quality, leveraging consistent methodology across all programs
• Develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks
• Enforce use of consistent standards, methodologies and best practices to ensure consistency and efficiency across programs
• Identify and effectively communicate with key stakeholders throughout the project, understanding their needs and expectations
• Lead cross-functional project teams, fostering a collaborative work environment. Facilitate communication and collaboration across workstream members. Provide clear direction and support to team members
• Provide regular updates on project plans and progress. Prepare program updates for key forums, management updates and business reviews
• Identify, assess and manage issues with appropriate escalation
• Ensure decisions are brought forward to appropriate forums. Track key decisions and expected impacts / outcomes
• Leverage common tools to track, assess and mitigate risks associated with programs

• Minimum 6 years in program management and / or top tier consulting experience. Understanding of project management methodologies, tools and resources
• Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions, and excellent problem solving skills and ability to prioritize issues and analysis
• Strong interpersonal, influencing, and listening skills - ability to interact with colleagues at all levels and achieve goals without direct control over resources
• Outstanding ability to communicate effectively and confidently, develop relationships at all levels of the organization and to work well in cross-functional teams
• Experienced in executive status reporting and managing multiple projects/priorities. Ability to tailor communication of plans (i.e., high level vs detailed level) based on the audience
• Ability to identify and track project / program issues and drive their resolution
• Strong executive presence and meeting facilitation. Document and follow up on important actions and decisions from meetings
• Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating leadership. Pro-active self-starter who can work with minimal supervision
• Strong planning and organization skills, business writing and attention to detail, develop effective presentations
• Promote a flexible team environment that can handle changes with agility due to change in direction or conflicting priorities while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business
• Advanced Word, Microsoft Excel and PowerPoint skills. Knowledge of Sharepoint and Jira

• Experience setting up and working a part of a program management office
• Knowledge of Sharepoint and Jira
• Management consulting or internal experience within Banking and Financial services, and/or mortgage banking/home lending industry preferred
• Promote a flexible team environment that can handle changes with agility while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business