Client Document Services - Analyst

Join a team that shapes the future of client data management in the financial industry. At Client Document Services, you'll be part of a group that values innovation, accountability, and continuous improvement. Your work will directly impact our clients' experience and drive operational excellence. We invest in diverse talent and foster an environment where your ideas matter. Be a part of transformational change and help us deliver long-term value to our stakeholders.

As an Entitlements Specialist in the Client Document Services team, you enable secure client reference data. You collaborate with clients, internal teams, and stakeholders to understand complex requirements and deliver tailored solutions. You help us drive best-in-class service through risk awareness and technology innovation. Together, we create a culture of empowerment and accountability. Your contributions support multiple lines of business and make a real difference.

Job Responsibilities

• Manage client instructions and queries with accuracy and timeliness, in accordance with SOPs and SLAs.
• Liaise with the CAS team to set up client reference data in the respective application for trade readiness.
• Interface with other operations departments to research and resolve inquiries, including escalated matters.
• Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities for improving and optimizing trade lifecycle processes.
• Maintain strict controls and compliance in all access management activities.
• Foster a risk-aware and accountable team environment.
• Ensure seamless onboarding and maintenance of registered client reference data.

Required Qualifications, Capabilities, and Skills

• Minimum 1 year experience in a client liaison role within a financial organization
• Strong verbal and written communication skills for client interaction
• Comfortable engaging with both internal and external clients
• Strong analytical skills and ability to manage multiple deliverables in a fast-paced environment
• Experience working in multi-queued environments handling frontline and back-end transactions
• Effective team player and self-motivated
• Ability to work independently under time-sensitive business deadlines
• Proven time management and attention to detail

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Seoul, South Korea

Job ID: JPMorgan-210709536

Employment Type: FULL_TIME

Posted: 2026-02-09T18:57:50