As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class..
As a Check Fraud Strategy Vice President in Consumer and Community Banking, you will work closely with the fraud risk technical product team to deliver best in class fraud fighting capabilities to protect our customers. You will partner with the consumer and business banking, operations, technology and product teams. Our team leverages analytics to develop strategies and actions that balance the tradeoff amongst fraud losses, operational expenses driven by fraud strategies, and customer impacts from fraud prevention efforts.
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Job Responsibilities
- Manage a team of fraud strategy professionals to monitor fraud trends in the portfolio
- Develop insights around potential gaps in defenses and propose solutions using data from across the firm
- Leverage advanced machine learning models and other advanced analytics
- Develop strategies and actions that balance fraud losses, operational expenses, and customer impacts
- Work closely with partners across the firm to develop a joint list of projects
- Deliver solutions that keep the firm and customers safe from fraud while supporting business growth
- Collaborate with the fraud risk technical product team to deliver best-in-class fraud fighting capabilities
Required Qualifications, Capabilities, and Skills
- Bachelor's or Master's degree
- 7+ years of professional experience related to strategic analytics, risk management, or data science
- Strong knowledge of programming language like SAS, SQL
- Strong analytical, interpretive, and problem-solving skills with the ability to interpret large amounts of data to monitor and uncover behaviors and trends in fraudulent activity
- Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Proficient in Excel & PowerPoint
- Ability to mentor and develop a team of analysts, managing their book of work to deliver on business objectives
- Excellent organizational and project management skills; able to manage competing priorities under tight deadlines
- Proven ability to collaborate and build strong partnerships.
- Intellectual curiosity with a proven ability to learn quickly
- High degree of initiative, self-direction, and ability to work well under pressure
Preferred Qualifications, Capabilities and Skills
- Prior experience working in Fraud risk, especially Check Fraud
- Passion for problem solving
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.