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Change Management - Senior Associate

Yesterday Plano, TX

Join our team and play a key role in transforming strategy into results. As a Change Management Senior Associate, you will help drive meaningful change and support the growth and success of our employees and business.

The Chief Administrative Office (CAO) is comprised of several global corporate services functions that support JPMorgan Chase's businesses and employees across 60 countries; the CAO Change Management team is an integral function that supports CAO function and product teams define and execute on change management strategy through implementation of CAO initiatives.

As a Change Management Senior Associate in the Chief Administrative Office (CAO), you will transform strategy into results - by driving change management across CAO initiatives to achieve desired outcomes and ensure that our employees are prepared for changes. You will collaborate and partner closely with various teams to craft change management strategies and support them through the execution of change plans across communications, content, learning, marketing, and measurement. You will also build a repeatable process and tool for project pipeline management, including intake, tiering, and tracking.

Job responsibilities:

  • Develop and implement change management strategies for CAO initiatives
  • Deliver key elements of change management, including readiness plans tailored to specific functions and products
  • Collaborate with function and product leads to ensure effective communication and adoption of change
  • Create and drive adoption of training and tools to enhance change management capabilities
  • Build and maintain a repeatable process for project pipeline management, including intake, prioritization, and tracking

Required qualifications, capabilities, and skills:

  • Minimum 5 years of experience in transformation or change management within an organization or consulting firm
  • Proven ability to deliver measurable results
  • Strong skills in synthesizing information clearly and concisely
  • Effective collaborator who works well in group settings
  • Ability to manage multiple tasks and connect workstreams
  • Demonstrated ability to execute efficiently under tight deadlines and proactively seek support when needed

Preferred qualifications, capabilities, and skills:

  • High proficiency in Microsoft 365 suite (Teams, OneDrive, Excel, PowerPoint) and other collaboration tools


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

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We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.

Client-provided location(s): Plano, TX
Job ID: JPMorgan-210705691
Employment Type: FULL_TIME
Posted: 2026-01-30T19:03:32

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion