Capital Markets Operations - Process Improvement Associate I

Join our team and help shape the future of loan collateral management. Unlock your potential by working with data that drives critical business decisions. Be at the heart of a team focused on process improvement and operational excellence. Bring your expertise to support regulatory submissions and audits. Make your mark by contributing to innovative solutions and continuous improvement.

As a Process Improvement Associate I within the Collateral Management team, you will work directly with data and information, creating meaningful analyses, reports, and presentations to support the pledging operation. You will support the preparation and submission of loan collateral files to Federal Home Loan Banks and the Federal Reserve Bank. In this role, you will collaborate with team members to drive process improvements and ensure compliance with regulatory requirements.

Job responsibilities:

• Follow documented procedures to prepare files for review and submission to Federal Home Loan Banks and the Federal Reserve Bank
• Suggest and implement improvements to procedures
• Perform data analysis on the portfolio of loan collateral
• Gather and review documents, data, and supporting evidence for collateral reviews, audits, and control testing
• Test eligibility rule changes to ensure proper implementation
• Build and execute SQL queries and Alteryx workflows
• Compile and analyze data reporting across multiple systems
• Support application testing and process improvement initiatives
• Create reports and presentations to communicate findings and recommendations

Required qualifications, capabilities, and skills:

• Three years of experience with data analysis or loan collateral management
• Advanced knowledge of Excel, Tableau, and SQL
• Experience with Alteryx workflows
• Strong organizational skills to ensure timely resolution of issues
• Excellent presentation skills, including the ability to create decks for team presentations
• Experience with mortgage industry business processes and procedures
• Prior experience working with controls and audits

Preferred qualifications, capabilities, and skills:

• Experience supporting regulatory submissions to Federal Home Loan Banks or the Federal Reserve Bank
• Familiarity with process improvement methodologies
• Strong attention to detail and analytical skills

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Client-provided location(s): Bonifacio Global City, Philippines

Job ID: JPMorgan-210713021

Employment Type: FULL_TIME

Posted: 2026-03-12T19:30:03