Business Transformation Associate

Job Description

Are you ready to shape the future of client banking and business technology? Join a dynamic team driving innovation and transformation across global markets. This is your chance to make a real impact by enhancing client experiences and streamlining business processes. Work alongside talented professionals, leveraging cutting-edge technology and automation. Be part of a collaborative environment where your ideas and contributions matter.

As a Business Transformation Associate within the Product & Transformation team, you play a pivotal role in supporting business growth and delivering outstanding client and employee experiences. You will collaborate with colleagues across regions, helping to develop smarter, more efficient processes that make a tangible difference. Your work will empower teams to deliver exceptional service and drive meaningful change within the organization.

Job Responsibilities

• Execute day-to-day activities related to analysis, project management, and delivery of transformation initiatives.
• Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact
• Conduct quantitative analysis to scope, design, and measure performance of transformation initiatives.
• Collaborate with product and technology development teams across domains, utilizing agile methodology for client journeys and persona planning.
• Support the roadmap for roll-out and adoption of new initiatives and capabilities across clients and employees.
• Develop and deliver content to periodically update executive management, leadership, and stakeholders across lines of business on roadmap, delivery milestones, and change management.

Required Qualifications, Capabilities, and Skills

• 2+ years of experience in financial services, consulting, technology, or a related discipline.
• Strong verbal, written communication, and presentation skills; ability to articulate and tell a compelling story.
• Proven ability to partner with cross-functional teams to achieve results.
• Experience in data analytics and data mining techniques, leveraging insights to drive transformation objectives.
• Ability to support and develop interview campaigns, working sessions, and presentations.
• Demonstrated experience working on transformation initiatives end-to-end, delivering business objectives through process change and digital solutions.
• Knowledge of process re-engineering, end-to-end process mapping, diagnosing business imperatives, and driving change.
• Bachelor's degree in Science, Business Administration, or related field.

Preferred Qualifications, Capabilities, and Skills

• Experience with project management, product development, or transformation initiatives.
• Experience supporting global teams or stakeholders across multiple regions.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

Client-provided location(s): Plano, TX

Job ID: JPMorgan-210700118

Employment Type: FULL_TIME

Posted: 2026-01-13T19:16:43