Business Management Associate: Global HR Operations

This is a high-impact role where you will partner with senior HR leaders to deliver operational excellence and uphold the standards that support our employees worldwide!

As a Business Manager within our Corporate Finance team, you will initiate strategic Human Resource initiatives, optimize operational performance, and serve as a trusted advisor to executive leadership. This position supports the Global Head of HR Operations, reporting to the Finance & Business Management Lead for Global HR Operations.

Job responsibilities

• Act as a strategic partner to HR Finance & Business Management and Global HR Operations leads, executing overall HR strategy and key initiatives.
• Initiate HR priorities through clear monitoring of OKRs and KPIs, ensuring transparency and accountability across HR functions.
• Organize and present complex HR data and information in a simplified, impactful manner for diverse stakeholders and internal clients.
• Optimize workforce planning by collaborating with HR, recruiting, and operations leads to assess capacity, identify key risks, and track supporting metrics.
• Prepare and deliver accurate, clear, and professional presentations and reports for internal and external stakeholders, leveraging data analytics to inform decision-making.
• Collaborate with executive team members and their business management partners to drive alignment and execution of strategic HR initiatives.
• Proactively identify opportunities for cost optimization, organizational and operational design, innovation, and thought leadership within HR.
• Coordinate agendas, presentations, and follow-ups for management team meetings, internal forums, town halls, and select client meetings, streamlining processes and preparing senior management for key engagements (e.g., prepare presentations, compile HR data, draft talking points).

Required qualifications, capabilities and skills

• Bachelor's degree in Business, Finance, Human Resources, Economics, or a related area.
• Proven experience in Business Management, HR Operations, COO, or Chief of Staff roles.
• Comfortable with ambiguity, proactive, self-motivated, and able to navigate initiatives independently from ideation to completion.
• Excellent written, visual, and verbal communication skills, particularly in PowerPoint.
• Confidence and skill to think strategically, develop solutions, and present recommendations to management, HR and business leaders.
• Highly organized with the ability to prioritize and manage multiple tasks and deadlines.
• Proficiency in Excel, PowerPoint, and knowledge of data visualization tools (e.g., Tableau).
• Advanced analytical and problem-solving skills, with a focus on data and business outcomes.

Preferred qualifications, capabilities and skills

• Experience in HR Operations, Business Management, or related functions within a large, global organization.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Client-provided location(s): London, United Kingdom, Tampa, FL, Plano, TX, Weymouth, United Kingdom, Bournemouth, United Kingdom

Job ID: JPMorgan-210684704

Employment Type: FULL_TIME

Posted: 2025-11-08T19:00:42