Business Banking Cash Management and Fraud Risk Oversight, Executive Director

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As the Executive Director in Cash Management and Fraud Risk Oversight, you will provide comprehensive risk management oversight of the teams developing and managing cash management solutions, fraud and scam strategies, fraud risk infrastructure, fraud operations and authentication standards. Your role will be crucial in guaranteeing that our products, features and operations are developed with a keen understanding of potential fraud and scam risks and protecting our customers and the JPMorgan Chase brand. You should possess a deep understanding of banking & risk appetite, with an ability to drive strategic decisions and influence business priorities, and maintain a robust control environment. Together, we will support the growth of the Business Banking portfolio while upholding prudent credit judgment and risk practices.

• Oversee development, enhancement and implementation of robust fraud risk frameworks, policies and controls tailored to identify, assess, and mitigate evolving risks associated with cash management solutions
• Develop a deep understanding of cash management solutions and treasury products offered in Business Banking
• Monitor industry trends, regulatory changes, and emerging risks, translating insights into actionable strategies.
• Conduct regular risk assessments to verify risks are reasonably identified and mitigated
• Oversee the effectiveness of processes and controls meant to prevent Fraud Risk
• Drive cross-functional initiatives to improve detection, prevention, and response to fraud incidents
• Cultivate deep strategic relationships with stakeholders across Sales, Product Strategy, Credit Risk, Operations, Controls, Legal, Compliance, CCB Risk, and Wholesale Risk.
• Present risk assessments and recommendations to senior leadership, translating complex findings into clear, actionable messages.
• Foster a culture of proactive risk management and continuous development.

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 10 years in risk management or controls function
• Proven leadership in cash management, payments, or fraud risk within financial services.
• Strong analytical, communication, and stakeholder management skills.
• Experience with regulatory requirements and risk frameworks.
• Ability to simplify complex risk concepts for diverse audiences.
• Strong track record of flexibility and collaboration with stakeholders and colleagues at all levels, adept at navigating a highly matrixed organization.
• High level of maturity and confidence to engage with senior management regularly, handling significant exposure with poise and professionalism.

• MBA or advanced degree