APAC Payments Transformation & Execution - Vice President
Are you passionate about shaping the future of Payments? Join our APAC Payments Transformation & Execution team as a Vice President. Based out of Singapore you'll drive strategic change and operational efficiency across 14 APAC markets. Be part of an agile team that tackles complex challenges and implements innovative solutions, fostering career growth and personal development in a rapidly evolving industry.
As a Vice President in the APAC Payments Transformation & Execution team, you will be instrumental in advancing our Global Payments business by driving change and execution excellence across Asia. Our team leads and executes projects that align with strategic goals of the Payments Business, collaborating with cross-functional teams to ensure our product and client agenda meets global and regional priorities. This is an opportunity to utilize your expertise in project management, process optimization, and technology integration to deliver innovative solutions, enhance client experience, and ensure regulatory compliance.
Job Responsibilities
• Own delivery and outcomes for high-impact Payments transformation programs spanning digitization, operating model redesign, sales enablement, process improvement, regulatory and risk-driven change, and organizational restructuring.
• Translate strategic priorities into execution by building integrated roadmaps, milestone plans, and dependency maps; establish clear success metrics (commercial, client, efficiency, and control) and change/adoption plans to ensure outcomes stick.
• Drive stakeholder alignment and governance at senior levels; facilitate decision-making, manage trade-offs, remove blockers, and ensure delivery against committed timelines and objectives.
• Advance AI/ML and automation-enabled change by identifying and prioritizing high-value use cases and partnering with Technology to deliver scalable improvements in efficiency, client experience, and operational excellence.
• Develop robust business cases and measurable success metrics, translating strategic priorities into clear scope, benefits, cost estimates, and delivery roadmaps.
• Operate with strong risk, regulatory, and control discipline: ensure solutions meet client needs while satisfying applicable policies, control standards, and regulatory expectations across jurisdictions; proactively manage operational, conduct, and delivery risks.
• Partner and influence at senior levels across Product, Sales, Client Service, Implementation, Operations, Technology, Compliance, Legal, Finance, and Controls to align priorities and execution; coordinate handoffs, ensure readiness across the client lifecycle, and deliver measurable improvements in revenue outcomes, client experience, efficiency, and control environment.
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• Build high-performing delivery capability by setting standards for execution rigor (OKRs/KPIs), coaching teams, and continuously improving ways of working across locations.
Required qualifications, capabilities, and skills
• Bachelor degree in Finance or related disciplines.
• 7+ years of experience in transaction banking (Payments/Transaction Banking) in transaction banking (Payments / Transaction Banking) with progressive responsibility in transformation, program delivery, product, or consulting/advisory roles.
• Demonstrated record of leading complex, multi-stakeholder transformations end-to-end with measurable outcomes (commercial, client, efficiency, and control).
• Proven ability to influence senior stakeholders and lead through ambiguity; strong judgment in framing decisions, managing trade-offs, and driving accountability without direct authority.
• Strong strategic and analytical capabilities; advanced proficiency in Excel and PowerPoint, with ability to synthesize into clear executive narratives.
• Strong execution discipline: portfolio planning, dependency/critical path management, benefits realization, and risk/control management in a regulated environment.
Preferred qualifications, capabilities, and skills
• APAC market experience, , including familiarity with regional payment practices and regulatory expectations across key markets.
• Experience delivering AI/ML and automation initiatives (e.g., process automation, intelligent workflow, analytics-enabled decisioning) in a regulated environment.
• Experience with digital/analytics tools such as Alteryx.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion