Planning SME (Subject Matter Expert)

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How Will You Make an Impact?

As a Planning Subject Matter Expert at our Auburn Hills, MI facility, you will serve as the go-to resource for all planning system tools and processes. You'll provide advanced support, training, and guidance to ensure data integrity, optimize planning workflows, and drive continuous improvement. Your expertise will help maintain corporate consistency and enhance operational efficiency across the Materials department.

Location:

This role is based on-site at our Auburn Hills, MI facility.

What Will You Do?

• Provide plant-level support for all planning system tools and related issues.
• Identify opportunities for system enhancements and process improvements.
• Deliver training for new hires, new functionality, and system upgrades.
• Coordinate ongoing training and workshops with the SAP Competency Center.
• Document business processes, policies, and work instructions.
• Assist in testing, validation, and rollout of new functionality, including plant-level training.
• Perform daily database refreshes and maintain data integrity across all planning systems.
• Create and maintain reports using Excel, SAP, Power BI, and Rapid Response.
• Track and maintain planning metrics weekly; identify trends and improvement areas.
• Prepare and present monthly PowerPoint updates on processes, tools, metrics, and SAP features.
• Manage ServiceNow help desk tickets for all functional groups within the plant.
• Adhere to all safety, health, and security policies.
• Perform other duties as assigned.

• Bachelor's degree preferred.
• Minimum of 3 years of related experience and/or training.
• Professional certifications such as APICS or NAPM preferred.
• SAP experience strongly preferred.

• Advanced knowledge of planning systems and tools.
• Strong analytical and problem-solving skills.
• Ability to create and deliver effective training programs.
• Proficiency in Microsoft Office, SAP, Power BI, and reporting tools.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work independently.