Facilities Technical Document Specialist/Writer

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Jabil is seeking a Facilities Technical Document Specialist/Writer to work in its Memphis, TN plant!

How will you make an impact?

As a Facilities Technical Document Specialist/Writer, under general supervision, you will be responsible for development of facilities team processes, training, and documentation. The qualified candidate will also be a creative and proactive contributor, focused on continued improvement.

What will you do?

• Responsible for reviewing, revising, implementing, and training the facilities team on any current or new documented processes for the facility to include preventative maintenance (PM), corrective maintenance, equipment & tooling repairs, electronic PM tracking, equipment tracking, maintenance safety, facilities inventory, cost saving projects, hazmat inventory, and other operations involving ongoing maintenance of facilities.
• Develop/Review technical and maintenance safety procedures for: electrical work, waste handling, preventative maintenance, forklift operations, aerial lift operations, painting, plumbing work and/or carpentry repairs of fixtures and equipment on company premises.
• Develop/Review technical and maintenance safety procedures for: installation, relocation and reinstallation of new and/or existing equipment.
• Track maintenance and repair facilities related production support systems such as air compressors, air dryers, waste compactors, material elevators and dock equipment.
• Perform simple engineering calculations for proposed new equipment.
• Update mechanical prints or local work instructions when plant changes mandate.
• Coordinate with other functional departments in regard to major plant changes and follow up with appropriate facilities documentation needed.
• Coordinate with the Environmental Health & Safety department when developing facilities processes to ensure proper risk analysis and management.
• Coordinate with authorized 3rd party contractors and vendors to ensure they have supplied Jabil with all applicable up-to-date documentation as required to perform work on site.
• Support all facilities audits internal or externally hosted with the appropriate documentation. Follow up on requests for documentation that occurs during such audit scenarios.
• Submit new or revised facilities documentation through Jabil Memphis electronic document system.
• Use SAP EAM, Microsoft Excel, PowerPoint, Outlook, Visio, and Word to develop & maintain PM tracking and facilities documentation.
• Submit proposals and recommendations to department supervisor for upgrades or changes.
• Maintain maintenance records for each piece of equipment responsible for.
• Coordinate with Facilities Maintenance Technicians and Housekeeping staff to ensure all facilities equipment has maintenance performed as scheduled and per the written documentation.
• Coordinate with Facilities Supervisor, Technicians and Housekeeping staff to ensure supply & repair parts are ordered in a timely manner to support facilities operations.
• Coordinate with Facilities Supervisor, Technicians and Housekeeping staff to ensure supply & repair parts are accurately inventoried.
• Coordinate with Facilities Team to compile and submit documentation for cost-saving projects.
• Document troubleshooting and periodic inspections required to determine maintenance work on applicable equipment.
• Develop and train on preventive maintenance Instructions and ensure that the records for such are properly documented.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• Other duties may be assigned.

• High school diploma or equivalent required, however, a Bachelor's degree in Training & Development, Information & Documentation or a similar field recommended.
• At least 3 years of experience in a technical documentation writing or training-based role; or demonstrated skills required to perform the job.
• Must be intimately familiar with Microsoft Suite programs (Word, Excel, PowerPoint, SharePoint, Outlook, Visio, Forms.)
• Must have SAP experience or similar inventory and shopfloor program management experience.

• A minimum of proven experience with equipment maintenance and tooling.
• Strong Communication Skills both verbal and written.
• Experience writing technical documents.
• Ability to be Detail Oriented.
• Understanding of safety practices and requirements.
• Experience utilizing Windows Products (Excel, Word and Outlook).

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities