Enterprise Solutions Specialist I (Sap functional support)

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The primary responsibility of the Enterprise Solutions Specialist I will be to provide functional support for Jabil's in-house Document Control Management System (JDoc) within the SAP environment, including its integration ecosystem, particularly the Cideon Conversion Engine. The position will be responsible for ensuring system stability, supporting end users, troubleshooting issues, and maintaining seamless integration between business applications.

From a technical and functional perspective, we are looking for candidates with experience in the following areas:

• SAP Fiori
• SAP Workflow
• Document management solutions
• SAP PLM

Technical Requirements (Hard Skills)

• DCMS Experience: Strong knowledge of DCMS, including user administration, workflow management, troubleshooting, and operational support.
• Cideon Experience: Support the integration between JDoc and the Cideon Conversion Engine, ensuring accurate metadata stamping and for automated CAD-to-neutral file (PDF) conversions in SAP.
• Database Knowledge: Ability to perform basic database queries, analyze data, and diagnose system or integration failures.

Operational Competencies (Soft Skills)

• Strong problem-solving skills with experience working within ticket-based support environments and Service Level Agreements (SLAs).
• Ability to document incidents, root causes, corrective actions, and support documentation.
• Excellent communication and interpersonal skills, with the ability to effectively support and collaborate with internal users and cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Language Requirements

• Proficient in English, with strong verbal and written communication skills.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Client-provided location(s): Guadalajara, Mexico

Job ID: Jabil-J2453474

Employment Type: FULL_TIME

Posted: 2026-06-10T19:23:03