Commissioning Customer Service Administrator

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

This position supports the Commissioning department by providing administrative and operational support to ensure efficient execution of departmental activities, customer communications, reporting, and project tracking. The role serves as a central point of contact for administrative requests and supports customer-related systems and processes.

How will you make an impact?

As an Administrative Support Coordinator, you will play a key role in keeping commissioning operations organized and running smoothly. Through effective coordination, reporting, customer support, and system administration, you will help ensure timely communication, accurate data management, and excellent service to both internal and external customers.

What will you do?

• Provide administrative support for the Commissioning department.
• Schedule activities, maintain records, and track departmental information.
• Review and update customer systems and databases.
• Support customer calls and respond to routine questions and requests.
• Compile data and prepare reports for department leadership and stakeholders.
• Serve as a central point of contact for administrative-related requests.
• Assist with basic research, investigations, and information gathering.
• Maintain accurate documentation and records across multiple systems.
• Collaborate with internal teams and external customers to ensure timely resolution of inquiries.
• Perform other duties and responsibilities as assigned.

How will you get here?

• High school diploma or equivalent required; associate degree preferred.
• 1-3 years of administrative, operations, manufacturing, logistics, project coordination, or customer support experience.
• Experience supporting fast-paced operational environments.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
• Experience interacting with internal and external customers in a professional manner.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Experience with SharePoint preferred.

Knowledge, Skills, Abilities

• Knowledge of basic office practices, procedures, and administrative methods.
• Basic mathematical and data-entry skills.
• Ability to prioritize workload and manage multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Ability to build effective working relationships across teams and functions.
• Ability to follow instructions and seek clarification when needed.
• Excellent verbal and written communication skills.
• Ability to provide courteous and responsive customer service.
• Ability to work effectively under pressure while meeting deadlines.
• Ability to learn and utilize business systems including Procore, Smartsheet, SAP, and customer-specific platforms.
• Strong problem-solving and administrative support capabilities.

Preferred Qualifications

• Experience supporting commissioning, manufacturing, construction, engineering, logistics, or project-based operations.
• Experience with SAP, Procore, Smartsheet, or similar project management and ERP systems.
• Previous experience maintaining customer records and generating operational reports.
• Experience working in a customer-facing administrative support role.

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to make a meaningful impact, Jabil offers a comprehensive benefits package designed to support your health, financial well-being, and career development. Join a global team where innovation, collaboration, and continuous improvement drive success.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.