Product Quality Engineering Technician
Career-defining. Life-changing.
At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
Location: Cypress, CA
iRhythm Technologies, Inc. is looking for a Complaint Technician to join our Quality Engineering department. The Complaint Technician supports Complaint Handling by performing testing and inspections on returned product, documents the testing results, and dispositioning the product. The responsibility of the Product Quality Technician is to assist with field investigations and drive continuous improvement of product and processes. The role will primarily support root cause analysis of product with embedded systems, electrical and mechanical characteristics. The ideal candidate will have excellent problem-solving skills and eager to confront technical challenges!
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Our work environment is a fast-paced atmosphere, fostering excellent cross-functional collaboration. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals who are quality driven and patient focused to join our team!
What You WIll Be Doing
- Receive and triage returned material into the complaints lab.
- Perform inspections and testing to support complaint investigations.
- Document findings in complaint investigations.
- Material disposition
- Maintain Quality Assurance Lab in accordance with documented procedures
- Knowledge of basic laboratory equipment (e.g. multimeters) and testing to perform quality inspections
- Ability to read and understand information about device complaints, follow written instructions
- Work independently
- Communicate clearly
- Familiar with working in controlled environments an asset
- Associate or bachelor's degree in an applied science or engineering field preferred.
- Minimum of 4 years of experience in the medical device industry or equivalent combination of education and experience
- Background in electronics, software engineering and/or product development engineering preferred
iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!
Location:
Orange County
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$28.85 - $36.06
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.
For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121
Perks and Benefits
Health and Wellness
- FSA
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA With Employer Contribution
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Unlimited Paid Time Off
Financial and Retirement
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Promote From Within
Diversity and Inclusion
Company Videos
Hear directly from employees about what it is like to work at iRhythm Technologies.