Manager, Operations Maintenance

Career-defining. Life-changing.

At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm's employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster.

• Lead with Integrity - Build Trust, Act with Transparency, Be Accountable
• Solve for the Patient - Put Patients First, Delivery High Quality Results, Consider Customer Needs
• Think Big, Go Fast - Learn from Failure, Take Intelligent Risks, Be Open to New Ideas
• Collaborate to Win - Works as One Team, Development Relationships Proactively, Think Holistically and Strategically
• Strive for Better - Embrace Change, Pursue Opportunities for Growth, Seek Diverse Perspectives

• Lead the maintenance team ensuring all critical manufacturing and facility equipment operates at peak reliability and compliance standards.
• Oversee preventative maintenance (PM) programs, ensuring scheduling effectiveness, timely execution, and minimal production disruption.
• Manage technical resources - including personnel, equipment, and tools - to meet organizational goals for safety, quality, delivery, and cost.
• Prioritize maintenance response to line-down situations and drive rapid, root-cause-based recovery actions.
• Ensure all operations adhere to FDA, ISO 13485, and other applicable medical device and environmental regulations.
• Responsible for developing and/or revising SOP's/DOP's and owning quality improvement initiatives (i.e. CAPA, NC, Audit Findings etc.).

• Maintain and continuously improve equipment uptime by developing robust PM and calibration programs.
• Monitor and analyze maintenance KPIs to identify trends, predict potential failures, and implement corrective actions proactively.
• Collaborate with Supply Chain and Engineering teams to maintain optimal critical spare parts inventory and manage vendor relationships effectively.
• Lead failure mode analysis and corrective/preventive maintenance activities to enhance asset reliability and lifespan.
• Manage department budgets in alignment with Annual Operating Plans (AOP) and continuous improvement initiatives.

• Partner closely with Manufacturing, Quality, Facilities, and Engineering teams to ensure maintenance priorities align with operational objectives.
• Provide technical guidance and support during new equipment installations, validations, and process changes.
• Collaborate with QA, EHS, and Regulatory teams to maintain documentation accuracy and readiness for internal or external audits.
• Communicate equipment and facility status updates regularly to internal stakeholders, ensuring transparency and alignment across functions.

• Identify opportunities to reduce PM costs, improve response time, and enhance maintenance efficiency using Lean and Six Sigma methodologies.
• Develop and revise Standard Operating Procedures (SOPs) to strengthen maintenance consistency and compliance.
• Apply data-driven decision-making to improve equipment performance and reduce downtime.
• Champion initiatives to automate monitoring, streamline work order management, and modernize maintenance systems (e.g., CMMS tools).

• Supervise and mentor a team of Manufacturing Technicians and maintenance personnel, fostering a culture of accountability and professional growth.
• Ensure all staff receive proper training and are equipped to perform maintenance duties safely and effectively.
• Provide regular feedback, recognition, and performance coaching to promote engagement and development.
• Support continuous learning and technical skill advancement within the maintenance organization.

• Maintain a safe work environment by ensuring adherence to all Environmental Health & Safety (EHS) standards and company policies.
• Conduct routine safety audits, equipment inspections, and incident reviews to identify and mitigate risks.
• Promote a proactive safety culture through awareness campaigns, training, and team participation in safety improvement activities.
• Ensure compliance with all regulatory requirements for medical device manufacturing environments, including documentation and reporting protocols.

• Foster a Learning Culture: Encourage continuous skill-building through training, mentorship, and stretch opportunities.
• Develop Self & Team: Create structured growth and feedback mechanisms for team members.
• Build Agile Teams: Ensure the team is adaptable, cross-trained, and equipped to meet evolving business demands.

• Execute with Discipline: Translate strategic priorities into actionable operational plans.
• Ensure Accountability: Set measurable goals and review progress regularly to ensure alignment and performance.
• Prioritize for Impact: Focus resources on initiatives that deliver the highest value to patients and the business.

• Foster Engagement: Build strong partnerships across functions and encourage open communication.
• Promote Transparency: Share information clearly and frequently to align objectives across departments.
• Manage Performance: Provide ongoing coaching and feedback to strengthen team capability and ownership.

• Commit to Action: Make timely decisions that balance risk and impact.
• Be Proactive: Anticipate challenges and remove barriers before they escalate.
• Be a Change Advocate: Lead change initiatives by communicating purpose, vision, and benefits effectively.

• Clarify What Matters Most: Ensure team priorities support organizational strategy and patient impact.
• Bring Innovative Solutions: Encourage creative approaches to problem-solving and process enhancement.
• Take Calculated Risks: Make informed decisions that drive innovation and continuous improvement.

• Bachelor's degree in Engineering, Manufacturing, Operations Management, or related field.
• 10+ years of related operations maintenance experience and minimum of 3 years of management experience with direct reports. Experience in the medical device or regulated industry prefer.
• Proven success in managing modern maintenance systems (e.g., CMMS tools).

• Deep understanding of medical device manufacturing processes, quality systems (ISO 13485, FDA 21 CFR Part 820), and Lean methodologies.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills; able to work effectively across organizational boundaries.
• Demonstrated ability to lead through influence and foster a culture of transparency, collaboration, and excellence.
• Proficiency in Microsoft Office: Excel, PowerPoint, and Word.

• emotional health support for you and your loved ones
• legal/financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips, and PTO!