Senior Engineering Manager (QA)
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
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- Defines and evolves a quality strategy aligned with InvoiceCloud’s product, platform, and engineering direction.
- Champions a shift-left testing philosophy where quality is built into design, development, and deployment decisions.
- Guides modernization of testing architecture, tools, and environments to support scalable, high-velocity delivery.
- Brings external perspective by staying current on industry best practices, quality frameworks, and emerging technologies.
- Advocates for long-term platform resilience, reliability, and customer trust at the leadership level.
- Establishes and tracks meaningful quality KPIs such as defect escape rate, automation coverage, regression duration, and release confidence.
- Translates cultural adoption of quality practices into measurable improvements in delivery speed and customer satisfaction.
- Leads proof-of-concept initiatives to validate new testing approaches, tools, or automation strategies.
- Uses data and feedback loops to continuously refine quality practices and execution.
- Drives tangible outcomes by ensuring quality improvements are reflected in release readiness and production stability.
- Partners with development, SDETs, product owners, DevOps, and platform teams to embed quality ownership across squads.
- Builds strong relationships across globally distributed teams, fostering trust and shared accountability for quality.
- Works closely with Product and Platform leaders to ensure quality considerations inform roadmap and design decisions.
- Aligns embedded SDETs on shared automation strategies, coverage goals, and quality standards.
- Acts as a connector between teams to reduce silos and promote craftsmanship.
- Serves as a visible and trusted voice for quality within the engineering leadership team.
- Communicates complex quality concepts in clear, motivating ways through storytelling, workshops, and office hours.
- Influences senior engineers and teams without authority, guiding behavior change through credibility and expertise.
- Creates shared understanding of quality goals, expectations, and progress across the organization.
- Encourages open dialogue and continuous learning around testing, reliability, and delivery excellence.
- Extensive experience in software quality engineering or software development with responsibility for influencing quality practices across multiple agile teams
- Demonstrated success driving cultural transformation from test-after to test-early or shift-left quality models
- Hands-on expertise with modern test automation frameworks across UI, API, integration, performance, and contract testing
- Strong understanding of CI/CD pipelines, DevOps practices, and cloud-native environments (Azure preferred)
- Experience with observability, performance testing, and quality metrics instrumentation
- Familiarity with emerging quality paradigms such as test impact analysis, chaos testing, and AI-assisted testing
- Proven ability to influence without authority and guide senior technical teams through change
- Exceptional communication skills, including the ability to teach, mentor, and inspire engineers
- Comfort working with globally distributed teams and operating at leadership level
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion